Bank Home Visiting Hca

Greenwich Health Ltd; Greenwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

Greenwich Health Ltd. is seeking a Bank Home Visiting HCA to provide essential home-based assessments, advice and referrals for housebound patients in South-East London.

You will work independently at patients’ residences with support from a senior clinician during initial sessions, and you will operate with a lone worker policy. The role involves foot checks, phlebotomy, height/weight measurement, peak flow and related tasks.

Qualifications

• Basic Life Support certification current.
• Mandatory Statutory Training up to date.
• Team player able to follow clinical guidance.
• Excellent communication and interpersonal skills.
• Provide emotional support to patients and carers.
• Effective time management and punctuality.
• Able to work independently and travel between sites.

Responsibilities

• Deliver home visiting care to housebound patients in line with protocols.
• Carry out patient checks and document findings.
• Record all findings on EMIS patient records.
• Coordinate with the home visit coordinator and other staff.
• Travel between sites as required during shifts.

Skills

Basic Life Support

Mandatory Statutory Training

Team player

Communication skills

Empathy / emotional support

Time management

Independent worker

Travel between sites

EMIS usage

Tools

EMIS

Job description

Job Summary

This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals. As a Bank Home Visiting HCA you will be considered a key individual in executing Greenwich Healths home visiting service on behalf of participating practices. Without you, the service will not function efficiently. You will be working independently out in the patients residence, but also in collaboration with individuals offering clinical and logistical support. You will also have the induction support of being shadowed by a senior clinician for your first few sessions to ensure full comfortability in the role. On your shift you will be expected to work independently, using your own initiative. You will perform foot checks, phlebotomy, height and weight measurements, peak flow and a range of other tasks for housebound patients. This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to support housebound patients in your area. The service will run 1-1.5 days a week, which is the frequency at which shifts will be available. Security and safeguarding measures will be in place, such as a GPS tracking alarm to carry, as well as regular communication with a coordinator to share any concerns. A lone worker policy is also in place.

Main duties of the job

Principal duties and responsibilities

HCA Home Visit/ Long Term Conditions Protocol

• Working with the admin co-ordinator, sending a PEM to the patients practice, highlighting any areas that need referrals etc.
• Checking equipment/paperwork necessary for the home visit, ensuring all is returned to base office and equipment used is replaced
• Complete the checklist/sign in & out sheet
• Carry out the required patient checks
• Ensure all findings are recorded onto the patients record using EMIS.
• Ensure communication is made with the service phone before and after each home visit
• Logging start and end mileage in mileage log
• Return to the office and ensure any equipment used is replaced.
• Observations and information to be gathered by HCA:

Observations

• Examination
• Height
• Weight
• BMI
• BP
• Pulse
• Pulse rhythm
• Foot check (Diabetes)
• Peak flow (Asthma)
• Lifestyle
• Exercise do they do any chair based exercise, go in the garden etc,
• Bloods, (if relevant to patients condition management)
• Urinalysis

About us

Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work within the Greenwich community supporting patients with long term illnesses.

Job responsibilities

Job Summary

This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals. As a Bank Home Visiting HCA you will be considered a key individual in executing Greenwich Healths home visiting service on behalf of participating practices. Without you, the service will not function efficiently. You will be working independently out in the patients residence, but also in collaboration with individuals offering clinical and logistical support. You will also have the induction support of being shadowed by a senior clinician for your first few sessions to ensure full comfortability in the role. On your shift you will be expected to work independently, using your own initiative. You will perform foot checks, phlebotomy, height and weight measurements, peak flow and a range of other tasks for housebound patients. This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to support housebound patients in your area. The service will run 1-2 days a week, which is the frequency at which shifts will be available.

For employees over the age of 25, use of the Greenwich Health car to travel between sites will be available. For those under 25, mileage will be covered by the company for using your own vehicle.

• Have up-to-date Basic Life Support Certification in Adult and Paediatric
• Have up to date Mandatory Statutory Training
• Be a team player, able to follow instruction and guidance from clinical seniors
• Demonstrate the Organisational values.
• Work well under pressure
• Work independently and make decisions
• Travel to different sites throughout the day

Principal duties and responsibilities

HCA Home Visit/ Long Term Conditions Protocol

• Working with the admin co-ordinator, sending a PEM to the patients practice, highlighting any areas that need referrals etc.
• Checking equipment/paperwork necessary for the home visit, ensuring all is returned to base office and equipment used is replaced
• Complete the checklist/sign in & out sheet
• Carry out the required patient checks
• Ensure all findings are recorded onto the patients record using EMIS.
• Ensure communication is made with the service phone before and after each home visit
• Logging start and end mileage in mileage log
• Return to the office and ensure any equipment used is replaced.
• Observations and information to be gathered by HCA are below

Observations

• Examination
• Height
• Weight
• BMI
• BP
• Pulse
• Pulse rhythm
• Diabetic Foot check
• Peak flow (Asthma)
• Lifestyle
• Exercise do they do any chair based exercise, go in the garden etc,
• Bloods, (if relevant to patients condition management)
• Urinalysis

Communication and Relationship Skills

• Demonstrate excellent communication skills when collaborating with clinical and administrative team members as well as external partners, particularly our practices.
• Able to identify and take into consideration barriers to understanding and employs appropriate methods to ensure effective communication particularly where barriers are clinical in nature.
• Provide emotional support to patients and carers
• Be aware of the procedures to follow if concerned regarding the protection of children.
• Ensure compliance with policies, procedures and clinical guidelines for self and others.
• Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system

Analytical and Judgmental Skills

• Implement care plans as prescribed.
• Be responsible for monitoring health, safety and security of self and others and promote best practice in the clinical environment
• Take part in activities to counter these to ensure the delivery of safe and effective care.
• Ensure that high standards of care are given and maintained and act when standards are not being met.

Planning and Organisational Skills

• Plan, organise and prioritise own daily workload.
• Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.
• To exercise good personal time management and punctuality.
• To work alongside the home visit coordinator to travel pre-organised routes between patient residencies

Physical Skills

• Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.
• Demonstrate competence in diagnostic skills such as venepuncture/cannulation.
• Demonstrate clinical treatment skills such as Plaster of Paris and Dressings.
• Have competent computer / keyboard skills including ability to utilise software programmes required to provide the service.
• Establish effective communication with patients and carers / relatives.
• Ensure that