Bank Healthcare Assistant

TN United Kingdom; Colchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading healthcare provider is seeking a Healthcare Support Worker to join their team. This role involves supporting Registered Nurses in patient care, ensuring compliance with procedures, and promoting a supportive environment for patients and families. The ideal candidate will possess effective communication skills and a minimum qualification of NVQ Level 1 or GCSEs in Mathematics and English. This position offers a unique opportunity to contribute to patient care and work within a multidisciplinary team.

Qualifications

• Minimum NVQ Level 1 or GCSEs in Mathematics and English.
• Understanding of confidentiality and basic IT skills.

Responsibilities

• Assist qualified staff with patient care assessments.
• Monitor and observe patients' wellbeing.
• Provide practical support for patients' personal needs.

Skills

Communication Skills

Basic IT Skills

Education

NVQ Level 1

GCSEs in Mathematics

GCSEs in English

Job description

Job Title: Healthcare Support Worker

Priory Group Division

Hours: [Specify hours]

Vacancy Type: [Specify type]

Bank: [Specify details]

About Us

Providing quality, inspiring innovation, and delivering value is our mission at Priory Healthcare. We enable our patients with mental health illnesses to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the expertise of our multidisciplinary clinical teams.

Job Role and Responsibilities

Purpose: A key member of the ward team supporting Registered Nurses in assessing, planning, and implementing patient care. Deliver care as per individual care plans and liaise with families as appropriate.

Responsibilities:

1. Assist qualified staff with patient care assessments and implementation, undertaking routine tasks to promote wellbeing, dignity, and treatment.
2. Provide practical support and responsive care for patients' personal needs, ensuring compliance with procedures and legislation.
3. Monitor and observe patients' wellbeing, promptly reporting any unusual physical, mental, or emotional occurrences.
4. Carry out delegated interventions following training and competency, including observation, engagement, escorting on leave, and de-escalation of violence.
5. Contribute to team-based patient care and participate in ward meetings.
6. Assist in maintaining stock levels and ward cleanliness, adhering to infection control policies.
7. Develop professional relationships with patients, colleagues, and visitors, responding courteously to requests and inquiries.
8. Promote a supportive environment for patients, relatives, and carers.
9. Ensure a quality service that provides value for money.
10. Handle telephone and personal inquiries courteously and assist visitors warmly.

Leadership and Resources

Provide guidance to new staff and agency workers, and responsibly manage ward resources.

Confidentiality and Data Security

Maintain confidentiality, security, and accuracy of records, ensuring compliance with regulatory standards.

Qualifications and Skills

• Minimum NVQ Level 1 or GCSEs in Mathematics and English.
• Understanding of confidentiality and basic IT skills.

Experience and Training

No specific experience required; completion of the Care Certificate during probation is mandatory.

Communication Skills

Effective written, verbal, and presentation skills tailored to diverse audiences.

Working Environment

Considerations include travel, overnight stays, and workload management outside typical expectations.

Safeguarding

All staff must adhere to safeguarding policies, attend relevant training, and understand local safeguarding procedures.

Additional Information

Roles are subject to DBS checks. We are an equal opportunities employer. No agencies, please. Unsolicited CVs will be considered a gift if not solicited.