Bank Healthcare Assistant

Sue Ryder; Bedford; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Enhanced pay for unsociable hours

Company pension scheme

Enhanced maternity and paternity pay

Enhanced sick pay

Healthcare Cash plan

Death in Service benefit

Staff discount 10% on Sue Ryder shop

Structured induction and development

Job summary

Sue Ryder St John’s Hospice in Moggerhanger, Bedfordshire, is seeking a Bank Healthcare Assistant to provide hands-on care across 12-hour shifts in a 24/7 service. You will support patients and families with compassionate, tailored care in a hospice setting, rotating through early, late, long days, nights and weekends.

The role requires empathetic, professional individuals with at least one year of health or social care experience; palliative care knowledge is desirable but a commitment to

Qualifications

• Experience delivering personal care with respect for patient dignity.
• Ability to follow care plans and make reasonable adjustments.
• Effective verbal and written communication with individuals of varying needs.
• Understanding of safeguarding, confidentiality, and inclusion.

Responsibilities

• Monitor the physical and emotional well-being of clients.
• Ensure accurate reporting and documentation.
• Promote choice in delivery of care and support.
• Be flexible across a 24/7 service with a range of shifts.

Skills

Personal care

Care plans

Communication

Safeguarding

Education

NVQ Level 2 Health and Social Care or equivalent

Job description

Bank Healthcare Assistant

Sue Ryder, St John's Hospice

St John’s Road, Moggerhanger, Bedford, MK44 3RJ

Ad hoc shifts available
12 hour shifts
£12.71 per hour (plus generous enhancements and competitive benefits)

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We are there when it matters.

About us

Sue Ryder St John’s Hospice is in Moggerhanger in Bedfordshire. We provide expert palliative and end-of-life care in the hospice and the community. We are here to help you and your loved ones, with everything from pain and symptom management to emotional and practical help.

About the Role

Sue Ryder Healthcare Assistants (HCAs) play a vital role in our Hospices providing essential support to patients, families, and the broader care team. Their work ensures that patients receive compassionate, hands-on care tailored to their physical, emotional, and personal needs, often in their most vulnerable moments.

Duties include but are not limited to:

• Monitoring the physical and emotional well-being of all clients
• Ensuring accurate reporting and documentation
• Promoting choice in the delivery of care and support.
• Enabling concerns and complaints to be raised freely by the individual and their families
• Our Healthcare Assistants work on a rotational shift pattern, including early shifts, late shifts, long days, nights, and weekends.
• As this role supports a 24/7 service, we are seeking candidates with flexibility to work a range of shifts as required.

About you

We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care.

Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role. While prior experience or a strong understanding of palliative care is highly desirable, we value a commitment to learning and a willingness to develop expertise in this field.

Minimum Essential criteria

• Experience delivering personal care with respect for patient dignity
• Ability to follow care plans and make reasonable adjustments
• Effective verbal and written communication with individuals of varying needs
• Understanding of safeguarding, confidentiality, and inclusion

Desirable Criteria

• Experience in hospice or palliative care settings
• Training in dementia, end-of-life, or communication support
• NVQ Level 2 in Health and Social Care or equivalent

Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website: www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices and offer accessibility support throughout the process.

If you want more than just a job, we want you.

Join the team and be there when it matters.