Bank General Assistant Cleaning

Sanctuary Care Ltd; Greater London; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

33 days leave incl. bank holidays

Occupational sick pay

Contributory pension

Discounts & rewards

Health and well-being plans

Learning & development opportunities

Job summary

Sanctuary Supported Living is seeking a Bank Domestic Assistant for our Retirement Community at Coopers Court, 124 Eric Street, London. The role is on-site with an hourly wage of £13.98 and hours as and when required, in a not-for-profit setting that reinvests in staff development and resident care.

You will support residents, clean and maintain communal areas, assist with meals while respecting privacy and dignity, and work within safety guidelines.

Qualifications

• Level 2 diploma in housekeeping or catering, or willingness to work towards.
• Good interpersonal and customer service skills.
• Basic understanding of health and safety in the workplace.
• Experience with general cleaning duties is desirable.

Responsibilities

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers’ needs and respecting their privacy and dignity
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Skills

Interpersonal skills

Customer service

Health and safety knowledge

Cleaning experience

Education

Level 2 diploma in housekeeping or catering

Job description

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Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Salary: £13.98 per hour

Requisition: 230396

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Bank Domestic Assistant

Coopers Court , 124 Eric Street, London, E3 4SW

£13.98 per hour

Hours as and when required

Make a quiet difference that’s felt every day

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Domestic Assistant to our vibrant Retirement Community at Coopers Court, 124 Eric Street, London, E3 4SW.

You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers’ needs and respecting their privacy and dignity
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package designed to help you thrive:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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