Bank Clinical Assistant

InHealth Group Limited; Devon and Torbay; On-site; GBP 21,000 - 25,000; Part time

Benefits offered by this job

Pension scheme

Holiday pay

Sick pay

Flexible shift patterns

Job summary

InHealth Group Limited is recruiting a Bank Clinical Assistant to join the Radiography Department at our Community Diagnostic Centre in Torbay. You will help deliver patient care from arrival through to departure, supporting MRI, CT and X-ray workflow in a busy community setting.

You will welcome patients, assist with cannulation training, and handle reception and admin tasks. The role offers flexible shifts and the chance to contribute to improved local healthcare access while developing your

Qualifications

• Experience in a healthcare environment or passion for healthcare.
• Customer-facing experience is required.
• Flexible to shift patterns across the service.
• Empathetic and caring approach to patients.
• Commitment to delivering high levels of customer service.
• Willingness to learn cannulation procedures.

Responsibilities

• Welcome patients and coordinate arrival through to departure.
• Escort patients to and from the clinical area and explain procedures.
• Complete pre-scan forms and health and safety questionnaires.
• Monitor patient condition after procedure and report changes.
• Enter patient data into the patient management system.
• Support in reception and administrative tasks as needed.
• Learn cannulation procedures as training progresses.

Skills

Healthcare environment experience

Customer focused

Flexibility in shifts

Empathetic approach

Strong customer service

Willingness to learn cannulation

Job description

Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.

Following this we are delighted to have opened a newCommunity Diagnostic Centrein Torbay and are actively recruiting now to build a passionate and dedicated team to, ready to support this nationwide programme to enhance the availability of healthcare in the community, while enhancing your own career.

Right now we are looking to recruit a BankClinical Assistantinto the team,to work alongside the Radiography Departmentin MRI, CT and Xray.

Are you passionate to join a Community Diagnostic Centre, that is allowing healthcare to be more accessible to the local community, while working towards the mission to make healthcare better? This could be the job for you!

What will you do:

As a clinical assistant, supporting the Radiography department, the core of your role is to ensure our patients receive the best standard of care from arrival through to departure. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department and also support in Reception as needed. This role rotates between working on Reception, Cannulation shifts and supporting the Radiographers prepare patients for their scan

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
• Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
• Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
• Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
• Accurately entering all relevant patient data into the patient management system
• Managing administrative tasks within the department as required.
• Working on the reception desk, professionally welcoming patients into the Centre
• Learn to cannulate patients

We are looking for someone who has

• Experience in a healthcare environment or a passion to work in healthcare
• Experience working in a customer facing role
• Flexibility to working patterns
• An empathetic and caring approach
• A passion for delivering the highest level of customer service
• Experience working in a fast paced environment
• A Passion to learn cannulation

What's in it for you

As a member of Bank, you shall be entitled to:

• Pension scheme (dependent on earnings)
• Holiday pay paid within hourly rate calculation & paid monthly
• Sick pay (dependent on length of service & earnings)
• Flexible shift patterns (appropriate to the service)

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.