Bank Care Worker

Housing 21; Gateshead; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Holiday Pay

Occupational Sick Pay

Maternity Pay

Health Cash Plan

Blue Light Card

Car Lease Scheme

Cycle to Work Scheme

Uniform provided

Employee Assistance Programme

50p hourly enhancement for Level 2

Job summary

Housing 21 is seeking Bank Care Workers to support residents living in our Extra Care schemes across multiple locations in the North region. You will work on an as-and-when basis with no guaranteed hours, and shifts may be picked up at short notice.

Pay is £13.48 per hour, with a full-time equivalent of about £24,601 per year based on 35 hours per week. You’ll join a friendly, supportive team and gain opportunities for training and development within Housing 21.

Qualifications

• Must be kind and friendly.
• Strong written and spoken English communication.
• Willingness to undertake further training.
• Ability to remain calm under pressure.

Responsibilities

• Support residents with daily tasks (laundry, shopping, cleaning).
• Prepare meals and beverages; assist with personal care.
• Encourage residents to follow care plans and maintain wellbeing.
• Assist with getting up, dressing, and nighttime routines.
• Maintain documentation and communicate progress to managers.

Skills

Be kind and friendly

Good written English

Good verbal English

Communication skills

Flexible and reliable

Job description

Hours: To work hours as and when requiredShift pattern: Various shift patterns to be coveredLocation: To work across a number of Courts within the North Region, to include:Sunderland (7 courts)Beckwith Mews - SR3 1HNramble Hollow - DH5 0AFDovecote Meadow - SR4 0FAGildacre Fields - SR5 2ELKeelboat Lodge - SR1 2DNSpringtide Cove - SR6 0AEWoodridge Gardens - NE38 7NZGateshead (4 courts)Fountain Court - NE8 4AFMarigold Court - NE10 0DZPriory Court - NE10 8WLWinton Court - NE21 6ATNorth Tyneside (3 courts)Cliffords Mews - NE30 3RNLinskill Park - NE30 2BFRowan Croft - NE12 6HTCounty Durham (1 court)Poppy Dene - SR8 5A As a Care Worker with Housing 21 you'll be part of a friendly, supportive team as you work together to support our residents. Once you're at work that's it - no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you'll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. As a Bank Care Worker you will be required to pick up shifts across the locations listed above at short notice, on an as and when basis. All applicants must be aware that there is no guarantee of hours.

Benefits

• Holiday Pay Occupational Sick Pay Occupational Maternity Pay Health Cash Plan Blue Light Card (offering discounts across retail, hospitality and leisure) Car Lease Scheme Cycle to Work Scheme Uniform provided Employee Assistance Programme 50p hourly enhancement for all Level 2 Paid Training and development to fulfil your career aspirations Health Cash Plan, terms and conditions

Pay & Benefits

Our Care Workers: Are paid by the hour, not by the job. £13.48 per hour, full time equivalent £24,601 per annum (based on working 35 hours per week) Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan Will be supported to achieve relevant qualifications Can join our Extra Care Academy - support and training to progress into management All you need is: To be kind and friendly Good written and verbal English communication skills Commitment to undertake necessary further training A genuine desire to help people Reliability and flexibility The ability to use your initiative To remain calm under pressure

Responsibilities

Tasks can include: Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills. Making meals, drinks and snacks where necessary. Encouraging and enabling residents to follow agreed care plans. Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required. Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications is 22 November 2026. Due to the nature of this role this advert may close earlier than the