Bank Care Worker - North - Gateshead, Tyne and Wear

Housing 21; Gateshead; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Holiday Pay

Occupational Sick Pay

Health Cash Plan

Blue Light Card

Car Lease Scheme

Cycle to Work Scheme

Uniform provided

Employee Assistance Programme

Job summary

Housing 21 is recruiting Bank Care Workers to support residents across multiple North Region sites, including Gateshead. You’ll work flexible hours with no guaranteed schedule, delivering compassionate care in independent living schemes with shared facilities. Strong English communication and a kind, proactive attitude are essential.

You will join a welcoming team, supported by an Extra Care culture and opportunities for paid training and development as you progress within the organisation.

Qualifications

• Kind and friendly demeanor.
• Good written and verbal English communication skills.
• Commitment to undertake necessary training.
• Genuine desire to help people.
• Reliability and flexibility.
• Ability to use your initiative.
• Remain calm under pressure.

Responsibilities

• Support residents with household tasks such as laundry, shopping, cleaning and bill payments.
• Prepare meals, drinks and snacks as needed.
• Encourage and enable residents to follow care plans.
• Assist with personal care, including washing, bathing, dressing and medication compliance.
• Ensure residents’ wellbeing by going the extra mile and keeping managers informed.

Skills

Kind & friendly

English communication

Training & development

Desire to help people

Reliability & flexibility

Initiative

Calm under pressure

Job description

Bank Care Worker - North - Gateshead, Tyne and Wear

Hours: To work hours as and when requiredShift pattern: Various shift patterns to be coveredLocation: To work across a number of Courts within the North Region, to include: Sunderland (7 courts)Beckwith Mews – SR3 1HNBramble Hollow – DH5 0AFDovecote Meadow – SR4 0FAGildacre Fields – SR5 2ELKeelboat Lodge – SR1 2DNSpringtide Cove – SR6 0AEWoodridge Gardens – NE38 7NZGateshead (4 courts)Fountain Court – NE8 4AFMarigold Court – NE10 0DZPriory Court – NE10 8WLWinton Court – NE21 6ATNorth Tyneside (3 courts)Cliffords Mews – NE30 3RNLinskill Park – NE30 2BFRowan Croft – NE12 6HTCounty Durham (1 court)Poppy Dene – SR8 5A

As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. As a Bank Care Worker you will be required to pick up shifts across the locations listed above at short notice, on an as and when basis. All applicants must be aware that there is no guarantee of hours.

The benefitsAt Housing 21 we’re proud to be bucking the trend as a care provider and offer a range of impressive benefits including:

• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan*
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Paid Training and development to fulfil your career aspirations*Health Cash Plan, terms and conditions to apply, full details will be provided upon on offer of employment being made

Our Care Workers:

• Are paid by the hour, not by the job.£13.48per hour, full time equivalent £24,601per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan*
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy - support and training to progress into management

All you need is:

• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure

About the role

Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:

• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications is 22 November 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received.