Bank, Band 4, Support Worker, Watford - SW1473

Hpft; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust (HPFT) in Watford is seeking a Band 4 Support Worker on a Bank contract within the Community Adult Mental Health Team. You'll deliver practical and emotional support, assist with needs assessments, and help service users engage with coordinated care plans.

The role involves promoting independence, working with the FACT Clinical Lead, and adhering to recovery principles.

Qualifications

• NVQ level 3 qualification or mental health certificate level 3.
• Venepuncture training.
• Three years' experience providing mental health services in a team setting.

Responsibilities

• Provide support, time, and encouragement to service users to promote recovery and meaningful community roles.
• Promote independent living and develop plans to provide practical support to service users and carers.
• Coordinate with FACT Clinical Lead and care management processes to ensure recovery-focused care.

Skills

Basic written communication

Practical daily living support

Empower service users

Education

NVQ level 3 qualification

Mental health certificate level 3

Tools

Venepuncture training

Job description

Bank, Band 4, Support Worker, Watford - SW1473

Band 4

Main area Community Mental Health Grade Band 4 Contract Bank - VISA Sponsorship not supported on the Bank Hours Flexible working - 37.5 hours per week (Bank - Mon-Fri 09:00-17:00) Job ref 367-Bank-SupportWorker-4

Site Colne House, Upton Road, Watford, WD18 0JP Town Watford Salary £27,485 per annum pro rata Salary period Yearly Closing 03/11/2026 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.

We are currently seeking an experienced Support Worker , at Band 4 to work via a Bank Contract, based in Watford for our Community Adult Mental Health Team. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.

You will work as part of a small team within a wider multidisciplinary team that provides mental health services to adults. The role involves delivering practical and emotional support in a holistic manner, assisting with the assessment of needs and the provision of social care services.

You will work closely with the Flexible Assertive Community Treatment (FACT) Clinical Lead and other senior staff to ensure coordinated and effective care delivery. Additionally, work within the Care Programme Approach (CPA) and Care Management processes, maintaining a strong focus on recovery principles and supporting service users to achieve their individual goals and improve their overall wellbeing.

HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting. HPFT has a range of healthcare settings across the County and therefore access to a car would be beneficial unless you have a disability as defined by the Equality Act 2010 which prevents you from driving

Main duties of the job

The job holder will provide support, dedicated time, and encouragement to service users, promoting their recovery and helping them maintain meaningful roles within the wider community and work closely with the FACT Clinical Lead to implement recovery-focused care plans for an allocated caseload of service users, ensuring that they engage positively with their agreed care plans and access appropriate services on a regular and consistent basis.

A key aspect of the role is promoting independent living and empowering service users to achieve their personal goals within the community and to contribute to developing strong therapeutic relationships based on attentiveness, sensitivity, understanding, compassion, and honesty, enabling effective engagement and support. Additionally, assist in developing plans that provide practical support to service users and their carers, helping to maintain dignity, independence, and an improved quality of life.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.

Detailed job description and main responsibilities

• Be responsible for reviewing information available to staff and service users for its quality andrelevance.
• Help to identify early signs of relapse by monitoring the service users’ progress, level of functioning and mental state and alert the appropriate staff involved in the service users’care.
• Report regularly to care co-ordinators and appropriate keyworkers.
• Maintain accurate records as required by existing procedures, entering appropriate details on the service users’ case notes / electronic patient records as necessary.
• Ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / namedindividuals.
• Participate in and be responsible for appropriate elements of staff development as part of STaR Team meetings as and whenrequired.
• Driving required unless you have a disability as defined by the Equality Act 2010
• Visitingaccommodations

Please see JD attached for further information and responsibilities required

Person specification

• NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
• Venepuncture trianing

Skills and Knowledge:

• Basic written communication skills
• Ability to create innovative solutions to help empower service users
• Ability to provide practical support with daily living activities

Experience

• Three years experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties

Other Requirements:

• Car Driver

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK .

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants .

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if we receive a high number of applications.