Bank Administration Assistant – Flexible Shifts (NHS)

Humber Youth Action Group; Willerby; On-site; GBP 21,000 - 25,000; Part time

Job summary

Humber Teaching NHS Foundation Trust is seeking an Administration Assistant to provide general administrative and clerical support across the Trust's services, with shifts mainly in Hull's mental health units.

The role requires handling calls, emails, and enquiries, inputting data into Trust systems, maintaining records in line with data protection, and arranging meetings and documents using Microsoft Office.

Qualifications

• Provide general administrative and clerical support to the service.
• Receive and respond to telephone calls, emails and face-to-face enquiries, ensuring messages are accurately recorded.
• Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
• Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.

Responsibilities

• Provide general administrative and clerical support to the service, including filing, scanning, photocopying and document management.
• Receive and respond to telephone calls, emails and face to face enquiries, ensuring messages and information are accurately recorded and passed on.
• Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
• Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.
• Process incoming and outgoing correspondence, including letters, reports and routine communications.
• Support the booking and administration of appointments, meetings and events as required.
• Prepare routine documentation, reports and standard correspondence using Microsoft Office applications. Assist with the organisation of meetings and take notes/action points for non-complex meetings where required.

Skills

Administrative support

MS Office

Tools

Microsoft Office

Job description

Humber Teaching NHS Foundation Trust is seeking an Administration Assistant to provide general administrative and clerical support across the Trust's services, with shifts mainly in Hull's mental health units.

The role requires handling calls, emails, and enquiries, inputting data into Trust systems, maintaining records in line with data protection, and arranging meetings and documents using Microsoft Office.