Bank Administration Assistant

Humber Youth Action Group; Willerby; On-site; GBP 21,000 - 25,000; Part time

Job summary

Humber Teaching NHS Foundation Trust is seeking an Administration Assistant to provide general administrative and clerical support across the Trust's services, with shifts mainly in Hull's mental health units.

The role requires handling calls, emails, and enquiries, inputting data into Trust systems, maintaining records in line with data protection, and arranging meetings and documents using Microsoft Office.

Qualifications

• Provide general administrative and clerical support to the service.
• Receive and respond to telephone calls, emails and face-to-face enquiries, ensuring messages are accurately recorded.
• Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
• Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.

Responsibilities

• Provide general administrative and clerical support to the service, including filing, scanning, photocopying and document management.
• Receive and respond to telephone calls, emails and face to face enquiries, ensuring messages and information are accurately recorded and passed on.
• Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
• Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.
• Process incoming and outgoing correspondence, including letters, reports and routine communications.
• Support the booking and administration of appointments, meetings and events as required.
• Prepare routine documentation, reports and standard correspondence using Microsoft Office applications. Assist with the organisation of meetings and take notes/action points for non-complex meetings where required.

Skills

Administrative support

MS Office

Tools

Microsoft Office

Job description

An exciting opportunity has arisen for Administration Assistant to join our Humbelievable bank and support services throughout the Trust. To comply with safeguarding regulations, we are only able to accept applicants from candidates who are over 18. Humber Teaching NHS Foundation Trust is seeking experienced Bank Administration Assistants to join our Bank Workforce. Primarily the shifts for this service mainly operate within our Mental Health units based at Newbridges, Miranda House, Mill View Court / Lodge, Maister Court, Cottingham Road, Hull. However, as a member of our bank you will be able to pick up shifts trust wide. This role is NOT eligible for sponsorship as it is a zero-hour contract. Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

• Provide general administrative and clerical support to the service, including filing, scanning, photocopying and document management.
• Receive and respond to telephone calls, emails and face to face enquiries, ensuring messages and information are accurately recorded and passed on.
• Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
• Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.
• Process incoming and outgoing correspondence, including letters, reports and routine communications.
• Support the booking and administration of appointments, meetings and events as required.
• Prepare routine documentation, reports and standard correspondence using Microsoft Office applications. Assist with the organisation of meetings and take notes/action points for non-complex meetings where required.

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire.

Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development.

We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone.

Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination.

We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work.

If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.