Band 8a Improvement Business Partner

NHS; Romford; On-site; GBP 59,000 - 67,000; Full time

Job summary

NHS is seeking three Improvement Business Partners to enhance quality and operational performance across clinical groups. With a focus on project management and collaboration, candidates should possess a Master's degree and experience in service improvements. The role supports significant initiatives, contributing to the progressive achievements of a leading healthcare organization.

Benefits

London Living Wage employer

Qualifications

• Experience initiating and leading transformation and programme management.
• Demonstrable knowledge of service improvement and change management methodologies.

Responsibilities

• Coordinate improvement activities with clinical groups.
• Lead and deliver improvements in quality and cost-efficiency.

Skills

Excellent influencing and negotiating skills

Education

Educated to Master's degree level or equivalent experience

Training in service improvement methodologies like PRINCE2 or LEAN

Job description

Job summary

"Following a restructure of our Improvement team, we are looking for three Improvement Business Partners (2 substantive and 1 fixed term maternity leave cover) to join us supporting our clinical groups. The Business Partners play a key role in coordinating improvement activities across their clinical group, working alongside clinical and non-clinical stakeholders to drive quality, financial and operational improvement to benefit the patients and communities we serve. They will provide expertise and project management skills to their designated clinical group and support the Heads of Improvement with delivery of Trust-wide improvement portfolios. We are looking for applicants with demonstratable experience in delivering improvement and working with multi-professional teams, with a creative attitude to problem solving that will help us achieve our improvement aspirations. Barking, Havering and Redbridge University Hospitals Trust (BHRUT) is an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.

Main duties of the job

The IBP will be the key improvement resource for the clinical groups, working closelywith directorate management teams (GMs, HoNs and CDs) to lead and deliverimprovements in terms of quality and cost-efficiency for the clinical group.

They willprovide expertise to the teams with whom they work, developing improvement skillswithin the operational teams, and providing structure, methodology and energy todeliver benefits to our patients.Although the role will report into one specific Head of Improvement (HoI), the IBP willbe expected to support initiatives in any of the Trustwide improvement projects whichpertain to services delivered by their assigned clinical group.

About us

We're an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.

We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.

Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.

These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.

The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.

We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.

Details Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£59,490 to £66,239 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

162-7076-PA

Job locations

Chief Op. Officer Mngmt.

Rom Valley Way

Romford

RM7 0AG

Job description Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Job description Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification Education/ Qualifications Essential

• Educated to Master's degree level or equivalent experience.
• Training in service improvement methodologies and systems such as PRINCE2 or LEAN.

Desirable

• Qualification at an advanced level in either CI or project management methodologies.

Skills/ Abilities Essential

• Excellent influencing and negotiating skills.
• Excellent influencing and negotiating skills.

Experience/ Knowledge Essential

• Experience in initiating and leading transformation and experience in programme management.
• Demonstrable knowledge of service improvement, transformation and change management, using recognised methodologies such as PRINCE2 or LEAN

Desirable

• Experience of working with patients and user groups to create patient-driven approaches to service change.

Person Specification Education/ Qualifications Essential

• Educated to Master's degree level or equivalent experience.
• Training in service improvement methodologies and systems such as PRINCE2 or LEAN.

Desirable

• Qualification at an advanced level in either CI or project management methodologies.

Skills/ Abilities Essential

• Excellent influencing and negotiating skills.
• Excellent influencing and negotiating skills.

Experience/ Knowledge Essential

• Experience in initiating and leading transformation and experience in programme management.
• Demonstrable knowledge of service improvement, transformation and change management, using recognised methodologies such as PRINCE2 or LEAN

Desirable

• Experience of working with patients and user groups to create patient-driven approaches to service change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Chief Op. Officer Mngmt.

Rom Valley Way

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Chief Op. Officer Mngmt.

Rom Valley Way

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)