Band 8a Advanced Clinical Practitioner Single Point of Access

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 58,000 - 65,000; Full time

Benefits offered by this job

Full NHS terms and conditions

Relocation payment

Retail discounts

Well-being services

Flexible working

Job summary

Birmingham Community Healthcare NHS Foundation Trust seeks an experienced Advanced Clinical Practitioner for its new Single Point of Access service in Birmingham. The role will coordinate clinical referrals, triage urgent needs and direct patients to appropriate services, working closely with WMAS and other system partners.

You will provide leadership, expert clinical assessment, and ensure timely, compassionate responses across integrated care pathways.

Qualifications

• Registered Nurse Level 1/ AHP, NMC or HCPC registered.
• Disease specific postgraduate or accredited qualification.
• Mentor/Teaching qualification ENB 998 or equivalent.
• Master’s in advanced practice qualification (MSc).
• Evidence of recent continuing professional development.
• Leadership course.

Responsibilities

• Provide clinical triage, leadership and expertise for the SPA.
• Act as a first contact with high degree of autonomous clinical assessment.
• Initiate investigations, interpret results and manage/adjust care.
• Make direct referrals for medical assessment within pathways.
• Lead service to achieve quality targets and standards.
• Signpost and support access to health services to reduce attendances.
• Safeguard individuals from abuse and respond to concerns.
• Prioritise problems and intervene in urgent or emergency care.
• Empower professionals, patients and carers to make informed decisions.
• Collaborate with system partners to deliver integrated care.

Skills

Decision making

Interpersonal skills

Leadership

Governance & risk

Education

NMC/HCPC registered

Postgraduate qualification

Mentor/Teaching qualification

Advanced practice MSc

Job description

Join our team

Community services are a key part of the NHS of the future. Be part ofthat future now.Join us and help achieve better care andhealthier communities.

Band 8a Advanced Clinical Practitioner Single Point of Access

Band 8a

Main area Nursing Grade Band 8a Contract Permanent: Will be working shift patterns Hours Full time - 37.5 hours per week (Shift pattern) Job ref 820-8199917-COM

Site BSOL SPA, Priestley Wharf 2 Town Birmingham Salary £57,528 - £64,750 per annum (pro rata) Salary period Yearly Closing 07/09/2026 23:59 Interview date 14/09/2026

Job overview

An exciting opportunity has arisen to be part of a brand-new Single Point of Access (SPA) service designed to transform how we deliver care and support to our patients across urgent care and community services. This is your chance to shape a pioneering, person-centred service right from the start!

The SPA will act as the central hub for coordinating clinical referrals, triaging urgentneeds, providing advice and directing patients to the right services at the right time.

Whether you're answering a call, reviewing referrals, or coordinating rapid support,you will play a key role in ensuring patients and professionals receive timely,efficient, and compassionate responses.

Why Join Us?

• Work alongside WMAS and other system partners to deliver joined-up care
• Be part of a dynamic, forward-thinking multidisciplinary team
• Help develop a newly launched, high-impact service
• Build new skills in triage, navigation, and integrated working
• Access to full training and ongoing CPD tailored to your role
• Opportunities for career progression as the service expands
• A supportive, inclusive, and flexible working environment
• Make a real difference to patient outcomes and experience
• Help reduce pressure on emergency services by ensuring safe, timely care pathways

Main duties of the job

We’re looking for motivated, compassionate, and solution-focused individuals withexcellent communication skills and a passion for integrated care. You’ll thrive in a fast-paced environment and be confident in handling referrals, liaising with clinicalteams, and putting patients at the centre of everything you do.

Whether you're from a nursing, allied health, ambulance, or administrativebackground – if you’re ready to be part of a service that will make a real differenceand excited about innovation and collaborative care, we’d love to hear from you.

Working for our organisation

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

Please refer to the job description for a detailed outline of the main duties.

1. Work in accordance with professional code of conduct.

2. Provide clinical triage, leadership and expertise.

3. Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing expert advanced clinical assessment
for patients referred with undiagnosed and undifferentiated needs through a range of consultation mediums.

4. To initiate investigations, interpret diagnostic results and determine differential diagnosis and manage and evaluate care where appropriate/necessary.

5. Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.

6. Lead the service in achieving its quality targets to sustain high standards of patient care and service delivery.

7. Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.

8. To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.

9. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.

10. Empower professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.

Please see Job Description for more.

For interested candidates, there is an offer to visit the Single Point of Access at Priestley Wharf to see the Single Point of Access in practice.

If you wish to undertake a visit, please contact Michelle Price on 07874 890555 and this can be arranged.

The role will offer an exciting opportunity to work with system partners all striving to work collaboratively together for the benefit of its citizens and how and where they receive high quality care.

Person specification

• Registered Nurse Level 1/ AHP, NMC or HCPC registered
• Disease specific postgraduate or accredited qualification
• Mentor/Teaching qualification ENB 998 or equivalent
• Master’s in advanced practice qualification (MSc)
• Evidence of recent continuing professional development
• Leadership course

Experience

• Relevant up to date clinical experience
• Evidence of collaborative working within a multi professional environment
• Experience in advanced Health Assessment of patients with undiagnosed undifferentiated illness
• Evidence of supporting others in a clinical environment
• Evidence of leading in a clinical audit and research/monitoring standards of care
• Evidence of leading service development. Participation/experience of mentoring colleagues and Students
• Evidence of up-to-date based knowledge & skills, particularly in long- term conditions & first contact
• Experience of trainee supervision & teaching

Skills/knowledge

• Excellent decision-making ability & critical thinking
• Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
• Excellent interpersonal and leadership skills
• Knowledge & use of governance & risk assessment to improve quality & Service development

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Michelle Price Job title Service Clinical Manager for ICG (UCR/CCC) Email address [e-mail] Telephone number 07874 890555

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am - 5.00 pm

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.