Band 7 Operations Manager Neurosurgery

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 49,000 - 57,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust invites applications for an Operations Manager in Neurosurgery (Band 7). The role deputises for the General Manager and balances emergency and elective capacity across theatres, beds and critical care, with a focus on NHS performance standards.

You will lead multidisciplinary teams, use data to drive decisions, and influence senior clinicians across the Trust.

Qualifications

• Essential: Degree or equivalent senior operational qualification.
• Evidence of continuing professional development in management.
• Desirable: MSc/MBA or NHS Leadership training.

Responsibilities

• Lead day-to-day operational management of Neurosurgery.
• Deliver performance across RTT, Cancer Standards, diagnostics and waiting lists.
• Oversee theatres, capacity, scheduling and bookings to optimise utilisation.
• Write business cases and project-manage them through delivery.
• Line-manage admin and scheduling teams; support workforce planning and governance.

Skills

Operational management

Leadership

Data-driven decision making

NHS/Governance

Education

Degree or equivalent

Tools

RTT rules knowledge

PTL validation

Theatre management systems

NHS finance knowledge

Job description

Job Summary

An exciting opportunity has arisen for a highly motivated, results-driven Operations Manager to join the Department of Neurosurgery (CDG 10B) at Queen Elizabeth Hospital Birmingham on a permanent basis, acting as deputy to the General Manager. Neurosurgery is a complex tertiary service covering a wide range of subspecialties, including neuro-oncology, epilepsy, CSF disorders, pituitary and skull base surgery. A high volume of unpredictable emergency and trauma activity competes every day with the elective programme for the same theatres, beds and critical care capacity, and you will play a central role in managing that balance. We are looking for an experienced operational manager with a proven track record of delivering results against NHS performance standards. Experience in a surgical specialty is essential, ideally neurosurgery or another complex tertiary service. You will use data to drive decisions, be highly organised, resilient and proactive, and able to influence senior clinicians and colleagues across the Trust. You will be motivated to improve and grow the service, and flexible to work outside core hours, including occasional weekends, with reasonable notice. You will join a supportive, experienced management team committed to excellence for patients. This is an outstanding development opportunity within a leading teaching hospital, with exposure to senior leadership, complex operational challenges and strategic service development.

Job Summary

An exciting opportunity has arisen for a highly motivated, results-driven Operations Manager to join the Department of Neurosurgery (CDG 10B) at Queen Elizabeth Hospital Birmingham on a permanent basis, acting as deputy to the General Manager. Neurosurgery is a complex tertiary service covering a wide range of subspecialties, including neuro-oncology, epilepsy, CSF disorders, pituitary and skull base surgery. A high volume of unpredictable emergency and trauma activity competes every day with the elective programme for the same theatres, beds and critical care capacity, and you will play a central role in managing that balance. We are looking for an experienced operational manager with a proven track record of delivering results against NHS performance standards. Experience in a surgical specialty is essential, ideally neurosurgery or another complex tertiary service. You will use data to drive decisions, be highly organised, resilient and proactive, and able to influence senior clinicians and colleagues across the Trust. You will be motivated to improve and grow the service, and flexible to work outside core hours, including occasional weekends, with reasonable notice. You will join a supportive, experienced management team committed to excellence for patients. This is an outstanding development opportunity within a leading teaching hospital, with exposure to senior leadership, complex operational challenges and strategic service development.

Main Duties, Tasks & Skills Required

Working with the General Manager, Clinical Service Leads and multidisciplinary teams, you will lead day-to-day operational management of Neurosurgery, ensuring safe, effective and patient-centred care, and deputise for the General Manager when required. You will deliver performance across RTT, Cancer Standards, diagnostics, waiting lists, Theatres and service productivity. You will lead the 18-week RTT standard, owning the PTL and reducing long waits, and achieve theatre utilisation of 85% or above by leading scheduling, reducing avoidable cancellations and improving booking efficiency. You will oversee neuro-oncology pathways and tertiary referrals and transfers. You will manage emergency and elective capacity daily, attending bed meetings and working with theatres, critical care and site teams to protect electives where safe, using demand and capacity planning to shape theatre sessions and clinics. You will lead forward service planning, write business cases, project-manage them to delivery and identify new business opportunities. You will line-manage and develop the admin, booking and scheduling teams, setting clear standards and holding them to account, and support workforce planning, governance, risk, data quality and financial management, including cost improvement.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

• Degree or equivalent professional qualification, or equivalent experience at a senior operational level
• Evidence of continuing professional development in management

Desirable

• Postgraduate qualification in management or healthcare leadership (e.g. MBA, NHS Leadership Academy programme)
• Project management qualification (e.g. PRINCE2 or equivalent)
• Training in improvement methodology (e.g. Lean, QSIR or equivalent)

Experience

Essential

• Proven operational management experience at Band 6/7 or above in an acute NHS setting, ideally within a surgical specialty
• Demonstrable track record of improving performance against NHS standards, particularly the 18-week RTT standard
• Experience of theatre scheduling, improving theatre utilisation and reducing cancellations
• Experience of managing capacity and demand, including balancing emergency and elective activity
• Experience of writing business cases or business plans and project-managing them through to delivery
• Line management experience, including managing the performance of administrative teams
• Working knowledge of RTT rules, waiting list management and PTL validation
• Experience of handling confidential information and dealing with patients, relatives and the public
• Knowledge of NHS structures and current national priorities for elective care

Desirable

• Operational management experience within Neurosurgery, Neurosciences or another complex tertiary surgical specialty
• Experience of managing surgical pathways dependent on critical care or high dependency beds
• Experience of developing new services or income-generating opportunities
• Knowledge of medical staffing, job planning and rota management
• Knowledge of PAS and theatre management systems
• Knowledge of NHS finance, including activity-based payment and cost improvement programmes

Additional Criteria

Essential

• Results-focused, resilient and able to remain calm under pressure
• Reliable and punctual
• Able to demonstrate integrity and common sense

Desirable

• Prepared with reasonable notice to work outside of core hours, including weekends, for which time in lieu will be given
• Prepared to cross sites at short notice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Pay scheme

Agenda for Change

Band

Band 7

Salary

£49387.00 to £56515.00 Yearly

Contract

Permanent

Working pattern

Full-Time

Reference number

304-1103679

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Attachments

JD_and_PS_-_Band_7_Operations_Manager_Neurosurgery.pdf – 479KB Opens in a new window