Band 7 Operations Manager- Endocrinology/Diabetes and Metabolism

NHS; Birmingham; On-site; GBP 43,000 - 50,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking an Operations Manager for the Endocrinology, Diabetes and Metabolism department. This role involves managing operational performance, leading service improvements, and ensuring high-quality patient care. The successful candidate will have strong leadership skills and experience in NHS operations, offering a chance to excel in a supportive environment.

Benefits

Excellent support network

Training opportunities

Opportunity for career development

Qualifications

• Post graduate management experience or equivalent required.
• Experience in budgetary management and service development.
• Evidence of success in managing multidisciplinary environments.

Responsibilities

• Responsible for operational performance within the CDG.
• Lead on planning and delivery of multi-site services.
• Ensure standardisation of services and quality care.

Skills

Leadership

Problem-solving

Prioritisation

Interpersonal skills

Education

Degree level education or equivalent management experience

GCSE/O Level -- English and Maths Grade C or equivalent

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 7 Operations Manager- Endocrinology/Diabetes and Metabolism

The closing date is 20 May 2025

An exciting and challenging opportunity has arisen for an operations Manager to join the Clinical Delivery Group (CDG) 8A Management team in Endocrinology, Diabetes and Metabolism (EDM) based at Queen Elizabeth Hospital. The post holder will be joining the CDG at an exciting time where we are focused on our recovery, working on new opportunities to improve our services and overall experience for our patients.

This role will have operational responsibility for EDM; this comprises the delivery of RTT and 2WW performance and quality KPIs, finance -- ensuring value for money and workforce including workforce KPIs, workforce planning and effectiveness of rotas. You will also contribute to strategic planning, levelling up services, for continuous service improvement.

The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.

You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.

The role will provide an insight into multiple pathways and exposure to senior management teams offering an ideal opportunity for development into a senior operational role.

Main duties of the job

The Operations Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services. The Operations Manager is responsible for delivering the Trust's Strategy, within their area of responsibility, incorporating the following:

*Ensuring the standardisation of services across all relevant sites to the best possible level, so that all of our patients experience equally high-quality care.

*Lead on the planning, development and delivery of multi-site services to ensure that there is a common understanding of capacity and demand with clear operational plans to deliver the best in care in the most appropriate settings.

*Leading the development of a sustainable workforce that is fit for the future within their area of responsibility.

*Working with system partners to put in place clinical pathways that care for patients in the most appropriate settings and reducing inappropriate or avoidable demand for acute services.

The Operations Manager will be responsible for all aspects of operational performance within their allocated areas of the CDG whilst maintaining quality standards and for ensuring the implementation and maintenance of good governance arrangements.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

• * GCSE/O Level -- English and Maths Grade C or equivalent
• * Educated to degree level or equivalent management experience.

Experience

• * Post graduate management experience or equivalent
• * Knowledge obtained through a combination of continuous professional development & training courses.
• * Considerable experience of Knowledge and experience of budgetary management including sound working
• * Knowledge of revenue expenditure, budgets, capital, including forecasting trends.
• * Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes.
• * Evidence of success in the management of a multidisciplinary environment.
• * Evidence of significant achievement and personal contribution to organisation success.
• * Experience of developing and maintaining active partnerships with stakeholders in the development of services.
• * Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust