Band 6 Network Support Engineer

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

NHS Pension Scheme

Generous annual leave

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a Network Support Engineer to join our Technical Infrastructure team. You will help maintain and develop our enterprise network across multiple hospital sites, ensuring reliable services for patient care and clinical systems.

The role requires hands-on experience with LAN/WAN/WLAN, TCP/IP, DHCP and DNS, plus Cisco and/or Extreme technologies. Excellent troubleshooting, communication and teamwork are essential as we drive digital

Qualifications

• Experience supporting enterprise network environments.
• Knowledge of LAN, WAN, WLAN, TCP/IP, DHCP and DNS.
• Experience with Cisco and/or Extreme networking technologies.
• Strong troubleshooting and problem-solving skills.
• Relevant networking qualification (e.g. CCNA) or equivalent experience.
• Excellent communication and teamwork skills.

Responsibilities

• Maintain and develop the network environment across hospital sites and troubleshoot issues.
• Support service improvements and contribute to digital transformation initiatives impacting patient care.
• Collaborate within the Technical Infrastructure team to deliver reliable network services.

Skills

Enterprise network support

LAN/WAN/WLAN

TCP/IP/DHCP/DNS

Cisco/Extreme tech

Troubleshooting

CCNA or equivalent

Communication & teamwork

Education

Networking qualification (e.g. CCNA)

Job description

Experience supporting enterprise network environments

Knowledge of LAN, WAN, WLAN, TCP/IP, DHCP and DNS

Experience with Cisco and/or Extreme networking technologies

Strong troubleshooting and problem-solving skills

Relevant networking qualification (e.g. CCNA) or equivalent experience

Excellent communication and teamwork skills

University Hospitals Birmingham NHS Foundation Trust is one of the UK's leading NHS organisations, employing over 20,000 staff and delivering outstanding care across the West Midlands. We are committed to the development, health and well-being of our people, creating an inclusive environment where colleagues are supported to learn, grow, and thrive., University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

We are looking for an enthusiastic and skilled Network Support Engineer to join our Technical Infrastructure team. This is an exciting opportunity to work with enterprise-scale network technologies that support critical clinical and business services across our hospital sites.

As part of a specialist infrastructure team, you will help maintain and develop our network environment, troubleshoot technical issues, support service improvements, and contribute to digital transformation initiatives that directly impact patient care.

Why join UHB?

• Work for one of the UK's largest and most innovative NHS Trusts
• Access ongoing learning, development and certification opportunities
• NHS Pension Scheme and generous annual leave entitlement
• A commitment to your health, wellbeing and career development
• The opportunity to make a real difference by supporting technology that underpins exceptional patient care
• Join UHB and help deliver secure, reliable and resilient network services that support our patients, staff and communities every day.