Band 6 Clinical Support Technician

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

NHS terms

Relocation assistance

Retail discounts

Well-being services

Flexible working

Job summary

You will work within a multidisciplinary team at the West Midlands Rehabilitation Centre in Birmingham, with a focus on high-quality service delivery, governance, and patient safety. NHS terms apply and a 37.5-hour week is typical.

Qualifications

• Degree in Prosthetics & Orthotics or related discipline (or equivalent).
• Project management training completed or in progress.
• Significant clinical-technical experience in prosthetics/orthotics.

Responsibilities

• Manage an independent caseload of patients needing prosthetic assessment, maintenance, repair and optimisation.
• Diagnose and resolve complex prosthetic/orthotic device issues and determine technical interventions.
• Manufacture, modify, fit, maintain and repair prosthetic devices using specialised skills.

Skills

Communication skills

Prosthetics knowledge

Hand tools

IT skills

Biomechanics knowledge

Gait analysis

Education

Degree in Prosthetics & Orthotics

Project management training

Tools

EHR systems

Job description

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part ofthat future now.Join us and help achieve better care andhealthier communities.

Main area Prosthetics & Orthotics Grade Band 6 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 820-8195521-ASR

Site West Midlands Rehabilitation Centre Town Birmingham Salary £39,959 - £48,117 per annum Salary period Yearly Closing Today at 23:59

Job overview

The Clinical Support Technician is a specialist patient-facing role within the Prosthetics and Orthotics Service, providing advanced technical and clinical support to patients requiring prosthetic rehabilitation. The post holder manages an independent caseload, undertaking assessment, fault diagnosis, repair, maintenance, optimisation and manufacture of prosthetic devices to ensure patients can continue to use their prostheses safely and effectively.

Working autonomously within agreed protocols, the post holder provides direct clinical and technical interventions, supports planned preventative maintenance programmes, responds to emergency repairs, and contributes to rehabilitation outcomes through the optimisation of prosthetic function. The role requires specialist knowledge of prosthetic componentry, biomechanics, gait and skeletal alignment, together with highly developed practical skills in the manufacture, adjustment and repair of prostheses.

The post holder works as part of the multidisciplinary team, providing specialist technical advice to Prosthetists, Orthotists, Rehabilitation Engineers and other healthcare professionals. They are also responsible for supporting equipment safety, quality improvement, training, governance activities and the implementation of new technologies to ensure the delivery of a safe and high-quality service.

Main duties of the job

Manage an independent caseload of patients requiring prosthetic assessment, maintenance, repair, adjustment and optimisation.

Assess, diagnose and resolve complex prosthetic and orthotic equipment issues, determining the most appropriate technical intervention to support patient rehabilitation.

Manufacture, modify, fit, maintain and repair prosthetic devices using specialist technical skills and equipment.

Deliver planned preventative maintenance clinics and undertake emergency repairs to ensure prosthetic devices remain safe and effective for patient use.

Provide direct clinical and technical support to patients, carers and members of the multidisciplinary team.

Apply specialist knowledge of biomechanics, gait analysis, skeletal alignment and prosthetic componentry to support patient outcomes.

Maintain accurate patient records and service documentation using electronic patient record systems.

Provide specialist technical advice to Prosthetists, Orthotists, Rehabilitation Engineers and other healthcare professionals.

Support equipment safety, risk management, quality assurance, incident investigation and regulatory compliance activities.

Lead and support service improvement projects, audits, equipment evaluations and the implementation of new technologies.

Deliver training, supervision and competency assessments for technicians, apprentices and other staff members.

Working for our organisation

West Midlands Rehabilitation Centre is a tertiary prosthetic centre, providing a full range of advice and prosthetic rehabilitation for all levels of upper and lower limb loss including paediatric services.

The centre is also one of the Veteran service centres, providing an
enhanced service to veterans who have lost a limb in the service of their country.

The service is delivered at West Midlands Rehabilitation Centre and at two secondary centres located in Wolverhampton and Stoke-On-Trent, plus a small number of satellite clinics located across the region.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Detailed job description and main responsibilities

Please see attached job description and person specification for full details of the Clinical Support Technician position.

Person specification

Qualifications / training

• Degree in Prosthetics & Orthotics, Rehabilitation Engineering, Clinical Technology, Biomedical Engineering, Mechanical Engineering or related discipline, or equivalent
• Project management training.

Experience

• Significant experience in a technical service, delivering direct patient facing support, involving medical devices
• Proven experience of complex assembly with all major components and/or overhauling components
• Experience of autonomous decision-making in complex clinical-technical situations.
• Proven experience of complex draping and laminating work
• Experience contributing to service development, audit, or quality improvement initiatives

Skills and knoweldge

• Managing challenging conversations with reassurance and professionalism
• Excellent communication skills, both written and verbal
• Skills of working in manufacturing environment, with good hand skills. Good use of hand tools (eg. drills, hammers etc.)
• IT skills to enable update of patient records and analysis of equipment software
• Advance knowledge of manual handling processes and risk assessments for the management of loads, integral to the daily workflows

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am - 5.00 pm

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.