Band 4 - Medical Secretary, Haematology West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Hospitals; Hemel Hempstead; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established healthcare provider is seeking a part-time Medical Secretary to join their Haematology Department. This role is perfect for an enthusiastic individual who enjoys a team-oriented environment and has a knack for managing administrative tasks efficiently. You will be responsible for providing vital secretarial support, managing communications, and ensuring the smooth operation of the office. With exciting developments underway, including a new hospital, this is a fantastic opportunity to contribute to innovative healthcare solutions while maintaining a healthy work-life balance. Your skills will play a crucial role in enhancing patient care and supporting a compassionate team.

Benefits

Flexible Working Options

Staff Wellbeing Programs

Qualifications

• Experience in providing secretarial support in a healthcare environment.
• Ability to transcribe complex medical terminology accurately.

Responsibilities

• Provide comprehensive secretarial support to consultants and specialists.
• Manage communications and referrals effectively in a busy environment.

Skills

Secretarial Skills

Medical Terminology

Communication Skills

Time Management

IT Skills (ICE system)

Education

Relevant Secretarial Qualification

Tools

Audio Typing Software

Microsoft Office Suite

Job description

The Haematology Department is seeking an enthusiastic, friendly and team-oriented individual for a part-time Medical Secretary position (Monday to Friday).

The successful candidate will provide comprehensive secretarial and administrative support to the consultants, Anticoagulant Specialists, and Haematology Nurse.

This role carries significant responsibility and requires a high level of commitment and a positive attitude to ensure the efficient management of the haematology office.

The ability to prioritize workload daily and to address unexpected queries and demands is essential.

Additionally, occasional travel to the St Albans site will be required.

Interviews will take place on the 7th January 2025.

The department is looking for someone who can:

1. Provide a complete confidential secretarial service for the consultants, of both a clinical and non-clinical nature, regularly transcribing complex medical terminology within a high-volume workload, including the use of audio, together with associated photocopying and filing.
2. Deal with telephone and personal enquiries from patients, GPs, other health professionals, etc., exercising independent judgment and initiative, giving information and non-clinical advice, and ensuring accurate messages are conveyed and appropriate action taken.
3. Give out Pathology results from the ICE system to GPs, Consultants, and other medical Professionals.
4. Manage Haematology Generic Emails, Electronic Referral System (eRS) waiting list functions, providing the consultants with appropriate information regarding referrals and appointments.
5. Prioritise workload under the direction of the office manager and in the absence of other team members, to provide cover for essential tasks.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.

We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and should you require support or guidance please contact.

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Please refer to the attached job description and person specification for a full list of duties and details about the role.

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Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

This advert closes on Sunday 22 Dec 2024.