Band 4 Clinical Services Lead Administrator - Bristol

Avon And Wiltshire Mental Health Partnership Nhs Trust; West of England; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Job summary

The Wickham unit-based Administration team within Avon and Wiltshire Mental Health Partnership NHS Trust is seeking an enthusiastic and well-organised administrator. You will lead the Ward Admin team, support a Modern Matron, and act as the central point for general admin queries, ensuring smooth service delivery in a busy environment.

You will manage meetings, take accurate minutes, coordinate leaves, and liaise with GPs and external agencies.

Qualifications

• Proven secretarial and administrative experience.
• Strong communication and interpersonal skills.
• Ability to manage own time and workload under pressure.
• Ability to work as part of a team and adapt to changing demands.

Responsibilities

• Line manage Ward Admin team, including supervision and appraisals.
• Provide admin support to a Modern Matron and act as central admin point for the unit.
• Take minutes accurately and manage diary/calendar.
• Process admissions and discharges and track leave requests.
• Coordinate meetings and liaise with GP surgeries and external agencies.

Skills

Secretarial skills

Administrative skills

Communication skills

Time management

Teamwork

Flexibility

Tools

IT systems

Job description

The Secure Services Admin team are looking for an enthusiastic and organised administrator who will be based at the Wickham unit on the Blackberry Hill site, Bristol

You will not only possess excellent secretarial and administrative skills, but also be able to manage your own time and workload, have a strong sense of teamwork, and have excellent communication skills. You should be able to work flexibly and have excellent strategies for managing what can sometimes be a pressured environment.

The postholder will line manage the Ward Admin team carrying out supervisions, appraisals and providing support and guidance as well as providing admin support to a Modern Matron and being the central point of contact for general admin queries relating to the unit.

You will be reporting to the Business Coordinator who is the Lead Administrator for the Service and will also be expected to work across the service when required such as note taking at various meetings, disciplinary hearings and investigations.

If you feel that you would thrive in this fast-paced environment, enjoy challenging yourself, and are willing to learn and develop, then we can offer you a dynamic and supportive place in which to work.

Right to Work in the UKThis position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post., We are looking for an enthusiastic self-motivated person who can work under pressure, use their initiative, professional attitude, and administrative skills to support the ongoing development and smooth running of the service. The post holder will provide support to the Multi-Disciplinary Team, and will need to have a flexible and adaptable approach to conflicting demands and deadlines.

The role will involve competent use of IT systems used within AWP, for which training will be provided. Duties will include precise and accurate minute taking, daily key performance monitoring, processing admissions and discharges, co-ordination of leave requests, diary/calendar management, arranging and attending meetings, taking, typing and collating letters, and liaising with GP surgeries and external agencies.

The post holder will have supervisory responsibility for other administrators within the Wickham team, which will include staff supervision, annual appraisal, sickness absence monitoring, and staff performance. You will manage your own workload, ensuring that work is prioritised and dealt with in a timely manner. You will have an innovative approach to team working. You will receive supervision, support and guidance from the Secure Services Business Coordinator.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.