Band 3 Secretary & Clerical Assistant - Hathaway Surgery

Avon and Wiltshire Mental Health Partnership NHS Trust; Chippenham; On-site; GBP 20,000 - 24,000; Full time

Job summary

A vacancy for a full-time Band 3 receptionist/administrator has arisen within the Facilities Team at AWP in Chippenham. The role requires excellent interpersonal skills, attention to detail, and proficiency in Microsoft Office. It involves front of house reception, handling inquiries, and providing administrative support. A flexible approach and the ability to manage tasks independently are essential in this fixed-term position.

Qualifications

• Excellent interpersonal skills, both face-to-face and on the telephone.
• Fully competent in Microsoft Office.
• Able to work independently and as part of a team.

Responsibilities

• Front of house reception, engaging with visitors and service users.
• Handling telephone enquiries and managing an electronic room booking system.
• Providing administrative support, such as data input and collating statistics.

Skills

Interpersonal skills

Microsoft Office

Attention to detail

Data input

Teamwork

Job description

A vacancy has arisen within the Facilities Team for a full-time Band 3 receptionist/administrator, 37.5 hours per week, Monday to Friday, fixed term for 6 months.

The post is based at Hathaway Surgery, Chippenham, with requirements to cover other sites, especially in later months. These include Shearwater Lodge, Warminster, and Bath NHS House, Bath. Full on-the-job training will be provided.

The post holder must have excellent interpersonal skills, both face-to-face and on the telephone, attention to detail, high accuracy, and be fully competent in Microsoft Office.

You should be able to work independently and as part of a team, prioritise workload, and meet targets and deadlines.

Role

This role requires flexibility to provide administrative cover within the wider FM team. Key responsibilities include:

• Front of house reception, engaging with visitors and service users.
• Handling telephone enquiries and operating an electronic room booking system.
• Providing administrative support, such as inputting data into spreadsheets and collating statistics.
• Other tasks delegated by the Facilities Manager, BSW, or Site Co-ordinator.

This position suits someone who enjoys variety and can manage independent tasks supporting the FM team.

This is a 37.5-hour fixed-term contract, hours Monday to Friday, 9-5.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust), a diverse organisation with over 5,000 staff providing inpatient and community mental health care.

Our services span locations serving approximately 1.8 million people across Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, Wiltshire, and parts of Dorset.

We promote mental health and wellbeing, valuing a person-centred approach and recognising that happy employees provide better care.

At AWP, we actively encourage applications from all backgrounds, especially from Black, Asian, and minority ethnic communities, individuals with disabilities, and the LGBTQ+ community. We value diverse experiences, backgrounds, perspectives, and knowledge, which strengthen us.

For further details or informal visits, contact:

• Name: Caroline Jellis
• Job title: Site Co-ordinator
• Email: [e-mail]
• Phone: [phone]