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Band 3 Scheduling Officer

NHS

Edgware

On-site

GBP 29,000 - 31,000

Full time

8 days ago

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Job summary

The NHS is seeking a Scheduling Officer to join the London Breast Screening Programme Administration Hub. This role involves supporting the operational processes of the breast screening services, ensuring accurate scheduling of clinics and appointments, and delivering services in line with NHS standards. Candidates should demonstrate strong organisational and communication skills, with the ability to handle sensitive situations effectively.

Benefits

Generous benefits

Flexible working hours

Qualifications

Experience in a busy administrative environment.
Experience with Word and Excel in work-related activities.
Ability to compose correspondence and reports.

Responsibilities

Support the breast screening administration hub with clinic scheduling.
Liaise with other officers to ensure efficient administration.
Provide operational support during audits and process reviews.

Skills

Organisational skills

Communication

Interpersonal skills

Attention to detail

Ability to handle difficult situations

Education

5 GCSE's or equivalent

NVQ2 in Business Administration or Customer Care

Tools

Word

Excel

Job summary

To support the work of the screening office team by accurate, efficient and timelyexecution of essential operational activities that support inviting women for breastscreening and the scheduling of clinics and appointments, under the direction of theLead Scheduling Officer.To liaise closely with other Administration/Data Officers to ensure integration of functionsand facilitate providing cover for periods of short-term absence.All Screening Office Administration/Data Officers are expected to develop the knowledgeand ability to provide cover for key elements of each other's' work. The specific elementsto be covered by each Scheduling Officer will be specified by the Lead batching officer,who will also arrange appropriate training.To deliver support services that are in line with the Trust and NHS Breast ScreeningProgramme (NHSBSP) guidelines and targets.

Within the given area of responsibility to use experience and judgment to provideappropriate advice and guidance, referring to the Deputy Service Manager as necessary.Contribute and innovate as a member of the Breast Screening Service team.To lead on investigations into operational processes within the Breast Screening Unit asdirected by the Lead Scheduling officer.To act as a senior member of staff in relation to work based audits and process reviews.To provide operational support to the Lead Scheduling Officer and Deputy Service

Main duties of the job

We are looking for a Scheduling Officer to support the London Breast Screening Programme Administration Hub . The Hub is an innovative initiative providing centralized administration support for the six breast screening services in London.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Details Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7210138

Job locations

Edgware Community Hospital

Deansbrook Road

Edgware

HA8 9BA

Job description Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification Royal Free World Class Values Essential

Demonstrable ability to meet the Trust Values

Education & Qualifications Essential

5 GCSE's or equivalent

Desirable

EITS or Equivalent
NVQ2 in Business Administration or Customer Care or equivalent
Key Skills Level 2 in Literacy or equivalent

Experience Essential

Experience of undertaking detailed, intensive work in a busy administrative environment
Experience of using information technology such as Word and Excel in work-related activities

Desirable

Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances

Skills & Aptitudes Essential

Good organisational skills
Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
Able to sustain meticulous attention to accuracy and detail
Good level of verbal and written communication
Good interpersonal and listening skills
Able to handle difficult and distressing situations effectively
Able to prioritise own workload to set and meet deadlines
Able to compose correspondence and reports
Able to work as part of a team

Desirable

Able to present information to others
Able to influence, advise and motivate others

Person Specification Royal Free World Class Values Essential

Demonstrable ability to meet the Trust Values

Education & Qualifications Essential

5 GCSE's or equivalent

Desirable

EITS or Equivalent
NVQ2 in Business Administration or Customer Care or equivalent
Key Skills Level 2 in Literacy or equivalent

Experience Essential

Experience of undertaking detailed, intensive work in a busy administrative environment
Experience of using information technology such as Word and Excel in work-related activities

Desirable

Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances

Skills & Aptitudes Essential

Good organisational skills
Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
Able to sustain meticulous attention to accuracy and detail
Good level of verbal and written communication
Good interpersonal and listening skills
Able to handle difficult and distressing situations effectively
Able to prioritise own workload to set and meet deadlines
Able to compose correspondence and reports
Able to work as part of a team

Desirable

Able to present information to others
Able to influence, advise and motivate others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details Employer name

Royal Free London NHS Foundation Trust

Address

Edgware Community Hospital

Deansbrook Road

Edgware

HA8 9BA

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details Employer name