Band 3 Hub Coordinator–Ward Based | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; Presencial; GBP 24 000 - 28 000; Tempo integral

Resumo da oferta

Birmingham Community Healthcare NHS foundation Trust is seeking a Band 3 Hub Coordinator (Ward Based) to support patient flow, admissions and discharges across multiple sites in Birmingham. The role covers ward and hub-based coordination within the Single Transfer of Care team, ensuring timely decisions and data handling for D2A pathways.

Flexibility to work across Moseley Hall Hospital, West Heath Hospital and MCUs is essential, with 7-day service requirements and cross-site availability to

Qualificações

• Experience supporting inpatient flow, referrals and discharge planning.
• Ability to work across sites and adapt to changing priorities.
• Good communication with patients, relatives and clinical teams.

Responsabilidades

• Support bed referrals management, admission and discharge planning across BCHC sites.
• Provide timely data and information for admission/discharge processes across 7 days.
• Coordinate referrals to the Single Transfer of Care Hub (D2A) pathways.
• Liaise with patients and relatives, updating on admission and discharge plans.
• Monitor progress and communicate updates to ward staff and hub leads.
• Maintain accurate records and contribute to IT systems documentation.
• Participate in MDT meetings and support discharge planning activities.

Conhecimentos

Discharge planning

Data reporting

Communication skills

Teamwork

Formação académica

GCSEs or equivalent

Ferramentas

IT systems

Descrição da oferta de emprego

Band 3 Hub Coordinator–Ward Based | Birmingham Community Healthcare NHS Foundation Trust

Company:

Company: Birmingham Community Healthcare NHS foundation Trust

Please note:This postdoes not meet the eligibility requirements for sponsorshipunder the UK Skilled Worker visa route. Applicants will need to demonstrate their right to work in the UK.

Ward-based – Hub Coordinator

We require enthusiastic and motived individuals to work as part of theSingle Transfer of Care TeamHub. The role of a Hub Coordinator either on the ward or in the Hub itself is fast-paced, busy, with changing priorities, and we are seeking staff to join this highly valued team. Supporting effective patient flow across all Pathways for admission and discharge, your contribution to the work can be both rewarding and influential as the service continues to develop and evolve.

Please note:We havetwo posts availablewithin the team.Post will provide cross-site cover across Moseley Hall Hospital, West Heath Hospital and the Intermediate Care Units based at Perry Trees Centre and Ann Marie Howes Centre,flexibility to work across sites is essential in line with service needs.

To work as part of a responsive, flexible team supporting the planning, facilitation and delivery of effective patient flow in the tasks associated with all referral management, admissions, coordination and support for simple and complex planned discharges across all inpatient areas at Birmingham Community Healthcare Foundation Trust.

To support the referral management across all Discharge to Assess (D2A) pathways, and the coordination and support for discharge planning and facilitation.

The postholder may be expected to work flexibly to ensure that service provision is maintained across 7-day service for all areas.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Main Duties

• 1. To support a comprehensive and responsive service to all inpatient areas/areas either at BCHC or other NHS Trusts, in relation to all aspects of bed referrals management, allocation, admission and discharge planning and facilitation.
• 2. To support the timely and accurate provision of data and information related to the admission and discharge of all patients with designated inpatient areas across a 7-day service.
• 3. To support the recording and management of referrals into the Single Transfer of Care Team - Central Hub related to patients’ who need to be considered for D2A bed allocation.
• 4. To actively liaise with patients and/or their relatives ensuring they are involved and informed regarding all aspects of their admission from the acute or community setting, and transfer to home, or alternative settings as part of their discharge planning and facilitation.
• 5. To liaise closely with all inpatient areas regularly updating on progress or changes in admission and discharge plans for any patient including appropriate escalation where relevant.
• 6. To maintain records related to the admission and discharge for all patients and actively contribute to other systems where relevant.
• 7. To support the process for clinical decision making as part of the D2A (Discharge to Assess) pathways alongside the Integrated Coordination Hub.
• 8. To monitor planned admissions via tools such as the Transport Portal, close liaison with the transferring inpatient areas, escalating as required any changes or potential delays.
• 9. To check all non-emergency patient transport requests are made in advance of the date of discharge wherever possible.
• 10. To record all requests for internal bed transfers and ensure the Integrated Coordination Hub is aware of these.
• 11. To liaise with inpatient areas ensuring a timely response is provided for all aspects of support with discharge planning, referring to the appropriate teams as required;
• 12. Communicate effectively and appropriately, demonstrating professional behaviour always;
• 13. To ensure accurate reporting of any patient who is recorded as Ready for Discharge or well enough to transfer to another setting as part of their discharge pathway, to the Integrated Coordination Hub.
• 14. Attend the daily ward-based MDT meetings as required to provide timely and regular updates with progress against discharge for patients the postholder is involved with and confirm all admissions have arrived as planned.
• 15. To ensure accurate reporting related to simple discharge to the ward nurse in charge and the Integrated Coordination Hub as required;
• 16. To develop a good relationship with ward staff, patients, relatives and other members of the team as required;
• 17. Contribute to team discussions as required, making suggestions for service improvements to the Integrated Coordination Hub Lead;
• 18. To contribute to the record of care using an appropriate standard of documentation on IT systems and related paper records;
• 19. To provide comprehensive verbal reporting to the appropriate MDT ward-based staff, the Clinical Team Leader, and Integrated Coordination Hub;
• 20. To maintain a high level of administrative organisation and documentation to provide a consistent level of information when not on duty.
• 21. To actively participate in discussions and provision of information specifically related to those patients who are deemed Ready for Discharge or whose discharge is delayed for any reason.
• 22. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

This advert closes on Monday 12 Oct 2026