Nurse Practitioner Unscheduled Care Co-ordination Hub

Wirral; Birkenhead; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

Wirral University Teaching Hospital NHS Foundation Trust is seeking a Band 6 Nurse Practitioner to join the Unscheduled Care Coordination Hub (UCCH) at Wirral. Lead delivery of an innovative urgent care coordination model and oversee complex referrals to connect patients with appropriate community-based services.

The role involves clinical oversight, collaboration with NWAS and partners, and driving service improvement to reduce unnecessary hospital conveyance. DBS checks apply.

Qualifications

• First Level Nurse with current registration with NMC
• Degree in relevant subject
• Post graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
• Evidence of recent Professional Development
• Teaching and assessing qualification or equivalent
• Demonstrable post registration experience
• Non‑medical Prescribing (V300)

Responsibilities

• Prevent unnecessary hospital admissions by developing an effective interface between agencies and services.
• Manage patients with unplanned care needs, including hospital admission where appropriate.
• Provide advice and support to patients and carers and arrange timely referrals to relevant services.
• Ensure patients are referred to the most appropriate service or agency to meet their care needs.

Skills

NMC registration

Interpersonal skills

Autonomous working

Clinical decision making

Education

Degree in relevant subject

Post graduate qualification in rapid response/community nursing/ED/acute medical

Teaching and assessing qualification

Non-medical Prescribing (V300)

Job description

NHS AfC: Band 6

Main area UCCH Grade NHS AfC: Band 6 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (hours worked between 08:00-20.00 covering shifts over a 7day rota basis) Job ref 408-26-802

Site St Catherine's Health Centre Town Birkenhead Salary £39,959 - £48,117 per annum/pro rata Salary period Yearly Closing 23/10/2026 23:59

Job overview

An exciting opportunity has become available for a Band 6 Nurse Practitioner to join the newly commissioned Unscheduled Care Coordination Hub (UCCH) at Wirral University Teaching Hospital.

This exciting role offers the chance to lead and influence the delivery of a new, innovative model of urgent care coordination that is transforming the way patients access community-based services.

The UCCH has been developed to centralise and standardise the management of Urgent Community Response referrals, including Category 3, 4 and 5 referrals received from Northwest Ambulance Service (NWAS). Through effective triage, coordination and clinical decision-making, the Hub supports patients to receive timely care within their own communities, avoiding unnecessary hospital conveyance wherever possible.

As a key clinical leader within the Hub, you will work closely with Urgent Community Response teams across Wirral, West Cheshire, East Cheshire and Warrington, as well as colleagues within NWAS and wider system partners. You will provide expert clinical oversight, manage complex referrals, utilise Directory of Services, and ensure patients are connected to the most appropriate care pathway quickly and effectively.

If you are passionate about integrated care, service innovation and improving patient outcomes, this role offers a unique opportunity to contribute to a service that is shaping the future of urgent and community services.

Main duties of the job

• Prevent unnecessary hospital admissions by developing an effective and collaborative interface between relevant agencies and services, ensuring the most appropriate and efficient care pathways for patients.
• Manage patients with unplanned care needs, including hospital admission where clinically appropriate. This includes prioritising telephone assessments for all patients contacting the Clinical Assessment Service via NWAS.
• Provide appropriate advice and support to patients and carers in managing urgent care needs, and where necessary, arrange timely referrals to a wide range of suitable services.
• Ensure that all patients are referred to the most appropriate service or agency to meet their individual care needs.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

For further information please see attached job description and job specification on vacancy details.

Person specification

Qualifications, Specific Experience & Training

• First Level Nurse with current registration with NMC
• Degree in relevant subject
• Post graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
• Evidence of recent Professional Development
• Teaching and assessing qualification or equivalent
• Demonstrable post registration experience
• Experience of autonomous clinical decision making
• Non‑medical Prescribing (V300)

Knowledge and Skills

• To have an up to date working knowledge of acute, chronic and terminal illness, wound management, care of the elderly and palliative care.
• An understanding of the Primary and Secondary Care Interface
• Knowledge of equality and diversity issues
• Understanding of Clinical Governance
• Excellent interpersonal skills
• I.T literate
• Ability to work efficiently and autonomously
• Evidence of working both within a team and unsupervised
• Clinically competent and confident within an adult setting

Personal Attributes

• Ability to work autonomously, unsupervised
• Ability to deal with sensitive issues in a professional manner
• Ability to work as part of a team, showing initiative and exercising tact and diplomacy
• Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds.
• Flexibility to work at other sites as required
• Access to a car for business purposes

Disclosure & Barring Service (DBS) Information

If the post you are applying for requires a Disclosure and Barring Service (DBS) check, please note that, in line with Trust policy, the cost of submitting and processing the DBS application for successful applicants will be met by the individual.

For substantive employees, the DBS costs are recovered through salary deductions following commencement in post in 3 equal instalments.

For bank workers and individuals appointed to honorary positions that require a DBS check, the cost must be paid in advance via the Trusts payment link before a start date can be confirmed.

Please note that DBS fees and any associated administration charges are subject to periodic review and may change from time to time.

The cost of the DBS check would vary depending on the level required for the role:

The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at DBS Update Service - GOV.UK

Please note that it is the responsibility of applicants to assess their own eligibility for apprenticeship opportunities in relation to the role they are applying for. Eligibility is determined by specific residency requirements set by government funding rules and is assessed on a case‑by‑case basis. Our organisation cannot guarantee eligibility for all applicants.

UK nationals or individuals with the right of abode typically meet the residency requirement if they have been ordinarily resident in the UK, the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start date of the apprenticeship.

Eligibility to work in the UK will be verified during the final stages of the selection process. All candidates must either already have the right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship. Please note that it is the responsibility of applicants to assess their own eligibility for visa sponsorship in relation to the role they are applying for. Our organisation cannot guarantee sponsorship for all roles, and eligibility is determined by the UK Home Office’s points-based immigration system on a case‑by‑case basis. For further information please see: Skilled Worker Visa Eligible Occupations and Codes .

For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK.

It is the applicant’s responsibility to check that they meet the current English language requirements before submitting an application for a role where they would require a visa application. Full details are available here Skilled Worker visa: Knowledge of English - GOV.UK

This information does not constitute legal advice, and we strongly recommend seeking independent legal guidance tailored to your individual circumstances.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Children’s Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Beverly James Job title Clinical Service Lead Email address [e-mail] Telephone number 0151 514 2631 Additional information

Email: [e-mail] for further contact information