Bakery Shop Supervisor - Guest Experience & Operations

Bayne's the Family Bakers; Kinross; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Generous staff discount up to 50%

Free meal on shift

Excellent career prospects

Job summary

Bayne’s the Family Bakers in Kinross is seeking a Senior Sales Assistant to join our team at 101 High Street. You will work alongside the Shop Manager and Assistant Manager, running the shop in their absence while delivering a welcoming, joyful customer experience.

You’ll handle 28 hours per week with shifts including weekends, and £13.20 per hour, plus an excellent benefits package. The role includes opening/closing the shop as key holder and contributing to ongoing shop standards.

Qualifications

• Supervisory experience ideally in a retail bakery environment.
• Excellent communication and people skills.
• Open, honest and approachable with confidentiality.
• Flexible to work various shifts including weekends.
• Basic computer and numeracy skills.

Responsibilities

• Prepare and serve customers with our award winning range of bakery products.
• Set up and maintain counter and window displays.
• Resolving customer queries and complaints.
• Leading by example and living our values every day (Customer Focus, Respect, Continuous Improvement & Sustainability).
• Prioritising tasks and delegating duties to team members.
• Encouraging positive workplace behaviours including attitude, integrity, appearance and punctuality.
• Delivering and encouraging a consistent and excellent customer experience.
• Maintaining high standards including shop appearance and both the quality and availability of products.
• Key holder with responsibility for opening and closing the shop.
• Adhering to and promoting compliance with company policies and legislation. This includes health & safety and food safety.
• Holding return to work meetings and documented discussions.
• Managing cash in line with company guidelines.
• Computer related tasks, such as data entry and recording figures.

Skills

Supervisory experience

Excellent communication

People skills

Open, honest & approachable

Flexible shifts

Basic computer and numeracy

Job description

Bayne’s the Family Bakers in Kinross is seeking a Senior Sales Assistant to join our team at 101 High Street. You will work alongside the Shop Manager and Assistant Manager, running the shop in their absence while delivering a welcoming, joyful customer experience.

You’ll handle 28 hours per week with shifts including weekends, and £13.20 per hour, plus an excellent benefits package. The role includes opening/closing the shop as key holder and contributing to ongoing shop standards.