Bakery Manager

Cornish Bakery; Newquay; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

50% discount on food and drink

Up to 33 days of holiday

Pasty Perks reward system

Health and wellbeing services

Healthcare cash plan

Birthday day off

Shareholder fund (service dependent)

Competitive bonus scheme

Job summary

Cornish Bakery is seeking an experienced Bakery Manager to lead a busy team, deliver excellent customer service, hit sales and KPI targets, and uphold high food safety standards in a fast-paced, community-focused bakery.

You’ll receive full training on our Rise and Shine Programme, plus staff discounts, generous holiday entitlement, health benefits and a supportive culture that values initiative and teamwork.

Qualifications

• Experience in management or supervisory role within hospitality, food service, retail, café, bakery or restaurant.
• Experience leading, motivating, and developing teams.
• Proven ability to deliver excellent customer service.
• Experience managing sales targets, budgets and KPIs.
• Food preparation and food service experience.
• Knowledge of food hygiene, food safety and quality standards.
• Experience in staff training and coaching.
• Ability to manage stock, wastage and controllable costs.
• Experience working in a fast-paced customer-facing environment.
• Strong organisational and problem-solving skills.

Responsibilities

• Embed the ‘High End Bakery’ mindset within the team.
• Nourish your team to support their personal development.
• Establish the bakery as the heart of the local community.
• Inspire your team to deliver industry leading service every time.
• Drive a culture of high performance through team engagement.
• Consistently perform to financial KPI’s.
• Take ownership of all controllable costs through effective management.
• Train and coach our team to Brand Standards.
• Make the World’s Best Coffee and Prepare Award Winning Food.
• Maximise sales by placing colleagues in the right roles.

Skills

Leadership

Team management

Customer service

KPI targets

Food safety

Job description

BAKERY MANAGER

Outstanding to Work For as accredited by Best Companies
Full-time hours

Can you inspire colleagues to deliver industry leading customer service every time alongside simple food, boldly made?

Here at the Cornish Bakery, we want to redefine what a bakery is, does and can be. At our heart we are for and about people, a part of the local community. Our purpose is to nourish people.

We are looking for an experienced manager with leadership experience in food service and customer-facing environments. Proven track record of managing teams, delivering excellent customer service, meeting sales and KPI targets, and maintaining high food quality and safety standards. A motivated and adaptable leader who excels at coaching staff, improving performance, and creating positive customer experiences.

You’ll nourish your team by coaching, supporting and developing colleagues to reach their full potential, creating an environment where everyone can thrive. You’ll be committed to raising the bar, continually looking for ways to improve performance, quality and the customer experience. With a fighting spirit, you’ll remain positive and resilient under pressure, overcoming challenges with a solutions focused approach. You’ll own it by taking accountability for results, making confident decisions and leading by example. And when priorities shift, you’ll be comfortable changing gear, adapting quickly to meet the needs of the business while keeping your team engaged and customers at the heart of everything you do.

As Bakery Manager you will:

• Embed the ‘High End Bakery’ mindset within the team


• Nourish your team to support their personal development


• Establish the bakery as the heart of the local community


• Inspire your team to deliver industry leading service every time


• Drive a culture of high performance through team engagement


• Consistently perform to financial KPI’s


• Take ownership of all controllable costs through effective management


• Train and coach our team to Brand Standards


• Make the World’s Best Coffee and Prepare Award Winning Food


• Make the most of colleagues’ strengths and ensure that they are in the right place to maximise sales

You will receive full training on our Rise and Shine Programme, which will give you the skills To Be Yourself as part of an amazing Team.

What we are looking for:

• Previous experience in a management or supervisory role within hospitality, food service, retail, café, bakery, or restaurant environments.


• Experience leading, motivating, and developing teams.


• Proven ability to deliver excellent customer service.


• Experience managing sales targets, budgets, and KPIs.


• Food preparation and food service experience.


• Knowledge of food hygiene, food safety, and quality standards.


• Experience in staff training and coaching.


• Ability to manage stock, wastage, and controllable costs.


• Experience working in a fast-paced customer-facing environment.


• Strong organisational and problem-solving skills.

When you join the Cornish Bakery, you’ll benefit from;

• 50% discount on food and drink


• Up to 33 days of holiday (including bank holidays), pro rata if necessary


• Pasty Perks - our bespoke reward system that offers discounts and savings on your favourite brands


• Financial well-being benefit through Stream -save directly from wages into a high interest savings account or access wages before pay-day


• Employer funded health and wellbeing services, with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships


• Employer funded healthcare cash plan, with money off optical and dental treatment


• Paid birthday day off


• Member of the shareholder fund (service dependent)


• Company Sick Pay


• A competitive bonus scheme, based on bakery results we achieve together


• Plus a few more!

Values

Here at the Cornish Bakery, we strongly believe in our values, and these are what make us stand out from the crowd. Keep it Simple, Be Yourself and Aim Higher is part of our DNA.

All candidates must be eligible to live and work in the UK.