Bakery Customer Assistant — Fast-Paced, Freshness Champion

Marks & Spencer Group; Greater London; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant for our bakery section. You will work in a fast-paced environment, delivering fresh bread and providing high-quality service to customers during scheduled shifts, including Wednesday, Friday and Saturday afternoons.

The role requires teamwork, energy, and a can-do attitude, with flexibility to cover different tasks as needed. You will be a brand ambassador, ensuring food safety, accuracy, and efficiency on the shop floor while maintaining

Qualifications

• Customer service experience in food/retail.
• Ability to work as part of a team and adapt to busy shifts.
• Demonstrates accuracy, speed and safety in a fast-paced environment.

Responsibilities

• Deliver hot bread and ensure quality service during shifts.
• Balance speed with safety to maintain freshness and availability.
• Collaborate across roles and be flexible to cover duties as needed.
• Contribute to a positive customer experience through attentiveness and efficiency.

Skills

Customer service

Teamwork

Attention to detail

Work under pressure

Job description

Marks & Spencer Group is seeking a Customer Assistant for our bakery section. You will work in a fast-paced environment, delivering fresh bread and providing high-quality service to customers during scheduled shifts, including Wednesday, Friday and Saturday afternoons.

The role requires teamwork, energy, and a can-do attitude, with flexibility to cover different tasks as needed. You will be a brand ambassador, ensuring food safety, accuracy, and efficiency on the shop floor while maintaining