Backs Warehouse Shift Manager

TN United Kingdom; Stafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the logistics sector is seeking a Shift Manager to oversee daily operations, ensuring compliance with service standards and managing team performance. This role offers competitive pay and excellent career progression opportunities.

Benefits

Competitive pay rates

25 days holidays plus bank holidays

Enhanced maternity & paternity leave

Company pension scheme

Life assurance

Employee assistance program

DX Discounts Portal

Excellent career progression opportunities

Qualifications

• Previous experience in the logistics or distribution industry.

Responsibilities

• Lead and manage the warehousing operation for the shift.
• Ensure compliance with company policies and safety.
• Monitor KPIs and identify areas for improvement.

Skills

Leadership

Customer Service

Job description

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The Shift Manager role reports to the Operations Manager and is responsible for leading and managing all aspects of the daily shift operation in a cost-effective and productive manner. The role ensures service levels align with Service Level Agreements and Key Performance Indicators, effectively managing colleagues to meet customer expectations.

Key Responsibilities

• Lead and manage the warehousing operation for the shift, ensuring effective and accurate sortation of goods.
• Ensure all activities comply with company policies in a safe and proactive manner.
• Manage costs and performance of the shift.
• Lead and engage a team to deliver excellent customer service.
• Manage performance, conduct, absence, engagement, and training of team members, holding them accountable to departmental and company standards.
• Monitor KPIs, identify actions, and highlight areas for improvement.
• Provide shift summaries and handover records, detailing and addressing any exceptions.

Essential Criteria

• Previous experience in the logistics or distribution industry.

Additional Information

If you have experience managing teams in fast-paced mail/distribution environments and aspire to develop your leadership skills, we would love to hear from you.

• Competitive pay rates
• Holidays: 25 days plus bank holidays, increasing with service
• Enhanced maternity & paternity leave
• Company pension scheme
• Life assurance
• Employee assistance program, including 24/7 Virtual GP
• DX Discounts Portal
• Excellent career progression opportunities