Back of House Manager

Hilton; Greater London; On-site; GBP 33,743; Full time

Benefits offered by this job

Free meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday increasing to 33 days

Discounted health cover

Job summary

A leading hotel group in London is seeking a Mid-Senior level Management professional to oversee the Back of House Department. The ideal candidate will manage a team while ensuring high standards of cleanliness and stock control. Candidates should possess excellent organizational and communication skills, with previous experience in the hospitality industry being desirable. This full-time position offers a competitive salary and a range of perks, including free meals and holiday benefits.

Qualifications

• Baseline understanding of IT systems.
• Previous experience in a similar role, especially in the hotel or leisure industry.

Responsibilities

• Ensure consistent high standards in the Back of House Department.
• Manage and develop the Back of House team.
• Control stock levels and prevent stock losses.
• Maintain cleanliness standards in back of house areas.
• Liaise with suppliers for quality products.

Skills

Organizational skills

Planning skills

Communication skills

Ability to work under pressure

Flexibility

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotel’s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of London’s history with every bite.

Salary: £33,743 a year + Service charge

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

What will I be doing?

• Responsible for Back of House Department and ensuring consistent high standards
• Manage, train and develop the Back of House team
• Ensure crockery, cutlery and glassware are ordered and controlled in line with business levels for both conferences/events and transient customers
• Control stock levels and complete stock takes to ensure minimum stock losses
• Manage stock ordering to ensure par levels are maintained
• Understand stock loss occurrences and implement measures to prevent losses
• Ensure back of house areas are maintained to the highest cleanliness standards
• Raise all purchase orders in line with business forecasts and reconcile invoices regularly
• Liaise with suppliers to ensure best quality products are received within budget
• Manage forecasts, budgets and capital equipment requests
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Work with all departments, including finance, to ensure good working relationships
• Carry out any other reasonable task set by the Hotel's Management

What are we looking for?

• A baseline understanding of IT systems
• Excellent organisational and planning skills
• Good communication skills
• Ability to work under pressure on own or in teams
• Flexibility to respond to a range of various work situations

Additional capabilities and distinctions

• Previous experience in same or similar role
• Experience in hotel/leisure industry
• Previous experience in the same or similar role as well as experience in the hotel or leisure industries is a plus

About Hilton

EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

Schedule: Full-time