B3 Team Administrator

NHS; Woking; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading NHS Foundation Trust as a Team Administrator in Woking. This full-time role involves providing high-quality administrative support to a multidisciplinary team. Ideal candidates will possess strong organisational and clerical skills, with experience in a busy office environment. Responsibilities include managing patient records, scheduling appointments, and liaising with staff and patients. A supportive team environment awaits you, with opportunities for personal growth.

Qualifications

• Experience in administration and using appropriate IT.
• Ability to engage with the public both face to face and on the telephone.

Responsibilities

• Provide high quality administrative and secretarial service.
• Type letters, book appointments, and take minutes at meetings.
• Monitor and raise purchase requisitions for supplies.

Skills

Organisational Skills

Interpersonal Skills

Clerical Skills

Typing Skills

Education

NVQ Level 3/RSA Level 3

Tools

SystmOne

Job description

Go back Surrey and Borders Partnership NHS Foundation Trust

B3 Team Administrator

The closing date is 22 May 2025

An opportunity fora permanent Full-time Administrators to join our friendly and supportive team. We are looking for a conscientious and reliable person to work as Team Administrator at Woking Community Mental Health Recovery Service.

The post holder will be responsible for the provision of a high quality administrative and secretarial service to the multidisciplinary team. You will need to have good organisational and interpersonal skills, an eye for detail and experience in a busy office environment. We are looking for a person who is hard working, flexible and able to prioritise their work.

The post includes general office duties consisting of inputting patient details on electronic record system (SystmOne), supporting clinical staff, filing, photocopying, sorting post, scanning and uploading documents, liaising with patients, GPs and medics, Stationary & clinical supplies, meeting notes, dealing with enquiries by email and letter, telephone and typing letters. The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff.

We strongly encourage applicants to visit/contact the department prior to interview. Please contact Anna La Sala on 01483 4756318 or email [e-mail]

Main duties of the job

• Receive & process referrals.
• Type all letters for the team.
• Book appointments on patient record system/ update case notes on patient record system as required.
• Take minutes at team meetings & transcribe accurately.
• Answer telephone calls & relay messages in timely manner.
• General admin tasks, i.e., typing/copying/scanning/printing/laminating etc.
• Provide support to team members in setting up rooms for meetings.
• Check & book rooms for other team members.
• Receive/respond/forward emails in appropriate manner.
• Monitor & raise purchase requisitions for stationary/supplies/services such as interpreters for the team.
• Arrange clinic appointments.

Please refer the job description for full details

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Job responsibilities

For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.

Person Specification

Qualifications

• NVQ Level 3/RSA Level 3 or equivalent experience

Experience

• Ability to work alongside other professionals/engage in integrated working to deliver high quality care and services
• Experience working in administration and using appropriate IT
• Experience working with members of the public both face to face and on the telephone
• Understanding of medical terminology
• Knowledge of SystmOne
• Shorthand/Speedwriting
• Work in an NHS / healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Surrey and Borders Partnership NHS Foundation Trust

£25,883 to £26,958 a yearIncl 5% Fringe HCAS, pa, pro rata