B3 Team Administrator

Surrey and Borders Partnership NHS Foundation Trust; Woking; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Surrey is seeking a full-time Administrator for the Woking Community Mental Health Recovery Service. The role involves providing comprehensive administrative support, managing communications, and ensuring efficient office operations. Ideal candidates will have strong organisational and clerical skills, with a commitment to supporting mental health services. This position offers an opportunity to contribute positively to the community while working in a friendly team environment.

Qualifications

• Experience in a busy office environment.
• Excellent clerical and typing skills.

Responsibilities

• Provide high-quality administrative and secretarial service.
• Manage emails and perform general admin tasks.
• Receive and process referrals.

Skills

Organisational Skills

Interpersonal Skills

Clerical Skills

Typing Skills

Tools

SystmOne

Job description

An opportunity for a permanent Full-time Administrator to join our friendly and supportive team. We are looking for a conscientious and reliable person to work as a Team Administrator at Woking Community Mental Health Recovery Service.

The post holder will be responsible for providing a high-quality administrative and secretarial service to the multidisciplinary team. The ideal candidate will have good organisational and interpersonal skills, an eye for detail, and experience in a busy office environment. We seek a person who is hardworking, flexible, and able to prioritise their work.

The role includes general office duties such as inputting patient details into the electronic record system (SystmOne), supporting clinical staff, filing, photocopying, sorting post, scanning and uploading documents, liaising with patients, GPs, and medics, managing stationery and clinical supplies, taking meeting notes, handling enquiries via email, letter, and telephone, and typing letters. The successful candidate will possess excellent clerical and typing skills and be able to communicate effectively with both patients and staff.

We strongly encourage applicants to visit or contact the department before the interview. Please contact Anna La Sala at 01483 4756318 or email [e-mail].

Main Responsibilities:

1. Receive and process referrals.
2. Process discharge paperwork and update the system accordingly.
3. Type all letters for the team.
4. Book appointments on the patient record system and update case notes as required.
5. Take minutes at team meetings and transcribe accurately.
6. Answer telephone calls and relay messages promptly.
7. Perform general admin tasks such as typing, copying, scanning, printing, and laminating.
8. Support team members in setting up rooms for meetings.
9. Check and book rooms for other team members.
10. Manage emails, including receiving, responding, and forwarding appropriately.
11. Monitor and raise purchase requisitions for stationery, supplies, and services such as interpreters.
12. Arrange clinic appointments.

Please refer to the full job description for detailed information.

Surrey and Borders Partnership NHS Foundation Trust is a leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with learning disabilities in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving mental wellbeing. We work closely with other NHS and voluntary sector organisations to support service users and carers.

Surrey is a beautiful county just 30 minutes from Central London and the South Coast, with historic towns, countryside, and excellent transport links, including nearby Gatwick and Heathrow airports.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application! For further details or informal visits, contact:

• Name: Anna La Sala
• Job Title: Senior Administrator
• Email: [e-mail]
• Phone: [phone]