B2C Sales Account Manager

Acorn by Synergie; Exeter; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus

Career progression

On-the-job degree

Hybrid work schedule

Permanent position

Job summary

Acorn by Synergie in Exeter is seeking an experienced Sales Account Manager to nurture client relationships, win new business, and support account growth. The role offers a salary of £28,000–£32,000 per year with a monthly bonus and a Monday–Friday 8:30am–5pm schedule, plus occasional home working on Saturdays.

You will build strong relationships with clients ranging from sole traders to senior leaders, identify opportunities to upsell, and work with the team to achieve business objectives.

Qualifications

• Experience in account management, sales, or customer care.
• Strong customer-focused and commercial mindset.
• Excellent communication and relationship-building skills.
• Willingness to learn and develop professionally.

Responsibilities

• Build strong relationships with new and existing clients, from sole traders to senior leaders.
• Identify opportunities to develop and grow client accounts.
• Support business growth through cross-selling and upselling.
• Handle client queries professionally and provide effective solutions.
• Develop new business through networking and client meetings.
• Maintain long-term B2B relationships.

Skills

Account management

Sales

B2B relationships

Customer service

Job description

B2C sales Account ManagerExeter | £28,000-£32,000 per annum plus bonus on top | 8:30am-5pm | Monday-Friday | Permanent |

Introduction

Acorn by Synergie is recruiting for an experienced Sales Account Manager / Customer Account Manager to join a growing business in Exeter.

This is an excellent opportunity for someone with a background in retail management, hospitality management, customer care or sales management who enjoys building relationships, identifying new business opportunities and delivering excellent customer service.

With ambitious growth plans, the role offers excellent opportunities for career progression and professional development, including the opportunity to gain an on-the-job degree.

What We Offer

• £28,000-£32,000 per annum, Plus Bonus each month
• Permanent position.
• Monday to Friday, 8:30am-5pm.
• One Saturday in four, working from home.
• Opportunity to gain an on-the-job degree.
• Excellent career progression opportunities.
• Supportive environment where your contribution is recognised and rewarded.

Key Duties

• Build strong relationships with new and existing clients, from sole traders to senior leaders.
• Identify opportunities to develop and grow client accounts.
• Support business growth through cross-selling and upselling.
• Handle client queries professionally and provide effective solutions.
• Work closely with the Manager to achieve business objectives.
• Develop new business through networking, marketing, community engagement and client meetings.
• Take a consultative approach to understand client needs and identify suitable solutions.
• Maintain strong, long-term B2B relationships.
• Monitor market and client activity to identify new opportunities.

Requirements

• Previous experience in account management, sales, retail management, hospitality management or Sales and customer care.
• Experience winning new business and developing B2B relationships.
• Customer-focused approach with a strong commercial mindset.
• Excellent communication and relationship-building skills.
• Confident handling queries and identifying opportunities to cross-sell and upsell.
• Tenacious, proactive and commercially curious.
• Strong questioning and listening skills.
• Willingness to learn and develop professionally.
• Positive, can-do attitude and commitment to supporting business growth.