B2B Fleet Sales Support Consultant / Customer Relationship. Toyota

VoiceWorks; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Toyota Centre in Carlisle is seeking a B2B Fleet Sales Consultant to enhance customer experience and manage logistics. The role offers a competitive salary, extensive training, and numerous benefits including a company vehicle and generous holiday allowance. Ideal candidates will have sales support experience and strong communication skills.

Benefits

30 days holiday

Company vehicle

Full manufacturer accredited training

Discounted servicing for family

Contributory Pension Scheme

Refer a friend scheme (£1000+ annually)

Qualifications

• Experience in administration or sales support.
• A full UK driving licence.
• Proficient IT skills (MS Word, PowerPoint, Excel).

Responsibilities

• Manage customer experience from order to delivery.
• Handle logistics and vehicle preparation.
• Maintain customer relationships.

Skills

Customer handling

Communication skills

IT skills

Education

National 5s in English and Maths

Job description

Ready to join the largest car company in the world?

An exciting opportunity has just opened! Parks Motor Group is looking for a Fleet Sales Consultant to join our Toyota team based in Carlisle.

The Role At a Glance

• B2B Fleet Sales / Customer Relationship Consultant
• Carlisle
• Competitive Market Salary and Bonus
• Full-time Permanent - 5 Day Working Week (Some Weekend Work Included)
• Plus Up to 30 Days Holiday, Company Vehicle, Full Manufacturer Product Training, Attractive Discounts When Purchasing New and Used Cars, Contributory Pension Scheme, and More…

About Us

As one of the leading Toyota Centres in the UK, we are passionate about ensuring our customers are always put first - every day, everywhere.

Established in 1971, Park's is a private family-owned business, which takes great pride in being Scotland's leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.

Combined with Park's of Hamilton luxury coaches, we operate a strong portfolio of 29 of the UK's leading car brands across 67 franchised outlets throughout Scotland and England.

The B2B Fleet Sales Support Role

Park's Carlisle is looking for a B2B Fleet Sales Support to work closely with the Business Centre and wider team, ensuring Customer Experience is maximized at vehicle handover, during experiential events, and ride and drive days. Moving and organizing vehicles to ensure efficient logistics and site accessibility are key responsibilities.

One Toyota Fleet aims to deliver a one-stop shop for all our Business Customers' needs, via multiple channels to market, maximizing Customer and Vehicle Lifetime Value across leasing, ownership, mobility, and insurance products and services.

In line with our Talent Enablement culture, we encourage ownership and outcomes outside of this job profile to help you develop and be the best you can be.

Responsibilities

• SLA performance via the Direct Supply programme
• Customer experience from order to delivery
• Pipeline management of the Business Centre order bank
• Logistics and vehicle preparation
• Customer Relationships

What We Are Looking For

• Experience in administration or sales support
• Customer handling with a customer-first approach
• Automotive experience (preferable but not essential)
• A full UK driving licence
• Eligibility to work in the UK
• Flexible work hours and occasional travel for work and training
• Strong verbal and written communication skills
• Good education: at least National 5s in English and Maths, ideally Highers or equivalent
• Proficient IT skills (MS Word, PowerPoint, Excel) and social media
• Interest supporting work-life balance

What’s On Offer

• Competitive Salary and Bonus Scheme
• Training and development via Toyota Academy
• 5-day working week
• 30 days holiday
• Company vehicle (aged 21+)
• Full manufacturer accredited training with funded travel
• BEN Automotive Assistance Program
• Discounted servicing for you and your family
• Contributory Pension Scheme
• Refer a friend scheme (£1000+ annually)
• Attractive discounts on new and used cars
• Subsidised car leasing scheme for you and your family

Join Us

Since Toyota's foundation, we have adhered to our Guiding Principles to produce reliable vehicles and promote sustainable development through innovation and high-quality products and services. Toyota aims to lead future mobility, enriching lives worldwide with safe and responsible transportation solutions.

We meet challenging goals by engaging talented, passionate individuals who believe in continuous improvement.

If this sounds like a good fit, apply here for a fast-track to our Hiring Team.

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