B&Q TradePoint Showroom Advisor Apprentice – Hanworth

Best Apprenticeships

Greater London, Twickenham

On-site

GBP 26,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Team bonuses

Pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Apprenticeship

Job summary

B&Q Hanworth is hiring a Showroom Advisor Apprentice. This full-time position (36.75 hrs/week) covers shifts from 7am to 10pm, Monday through Sunday.

You’ll engage customers, ask questions, and guide them to suitable products and installation options while working with installers to deliver projects. You’ll use design software to create inspirational ideas and support customers both virtually and in person, aiming to turn concepts into completed orders.

Qualifications

Excellent communication and teamwork abilities.
Able to solve problems and handle customer inquiries.

Responsibilities

Ask questions and explore possibilities to recommend finance, products and installation options.
Use software to produce designs that bring customer projects to life.
Coordinate multiple projects and support customers virtually and face-to-face, guiding them from idea to delivery.

Skills

Communication skills

Team Working

Problem Solving

Working with customers

Attention to detail

Job description

Showroom Advisor Apprentice – B&Q Hanworth, full-time role (36.75 hrs/week) with shifts between 7am-10pm, Mon-Sun. Earn £14.10/hr (£26,945 FTE) plus £0.90/hr allowance, bonuses, and benefits. Strong communication and teamwork skills preferred.

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3-5% of colleagues B&Q Hanworth B&Q is a British multinational DIY and home improvement retailing company.

Originally founded in March 1969 by Richard Block and David Quayle and are now a wholly owned subsidiary ofKingsfisherPLC)

Desired Personal Qualities – The ability to rolemodelthe B&Q Behaviours – Be Brave,Make a Difference & Win Together Overview of Vacancy – Sales matter in this role, but your real focus will be the customer.

You’llask questions and explore possibilities to recommend the right finance, products, and installation options.You’lluse software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face,you’lltake our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and are confident in converting your designs into sales.

You work well as part of a team andyou’rea good problem-solver too, with a keen eye for design. Andyou’reflexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Desired Skills:

Communication skills
Team Working
Problem Solving
Working with customers
Attention to detail Future Prospects – Ongoing training and development.

Benefits – We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits; UK Notional hourly rate £14.10 per hour