Azure Site Reliability Engineer

BOSS ERP Consulting; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A consulting firm specializing in ERP solutions is seeking a Senior Azure Support Engineer for full-time employment. This role focuses on maintaining and supporting Azure Cloud environments for SaaS applications. Responsibilities include troubleshooting incidents, optimizing server performance, and automating health checks. Candidates should have over three years of experience in cloud operations and familiarity with Azure components. This position is located in Richmond Upon Thames, England.

Qualifications

• 3+ years in third‑line support, SRE, or cloud operations for enterprise SaaS.
• Experience in incident resolution and root cause analysis.
• Understanding of Azure components: App Services, VMs, SQL DB.

Responsibilities

• Monitor ST and MT environments for performance and errors.
• Provide third-line support for escalated customer cases.
• Automate environment health checks and reporting.

Skills

3+ years in third‑line support

Proven track record in incident resolution

Strong background in C#/.NET Core

Scripting skills in PowerShell

Experience with Azure components

Job description

We are hiring for a Senior Azure Support Engineer to join a growing business and be responsible for the maintenance and support of the Azure Cloud Environment that hosts SaaS web-based applications.

You must be British for Security Clearance reasons.

Responsibilities

• Monitor ST and MT environments for server performance, response times, error rates, etc.
• Detect and resolve database issues, stalled file processing, or misplaced storage objects.
• Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents.
• Provide third-line support for escalated customer cases, collaborating with development.
• Maintain uptime, performance, and scalability across all ST and MT deployments.
• Define and track service-level objectives (SLOs).
• Perform capacity planning for servers, databases, and storage, scaling resources.
• Identify systemic patterns causing downtime and implement fixes at scale.
• Build PowerShell scripts and automation (Azure Functions, Logic Apps).
• Automate environment health checks and reporting.
• Develop self-healing routines for recurring problems.

Technical Skills Required

• 3+ years in third‑line support, SRE, or cloud operations for enterprise SaaS.
• Proven track record in incident resolution and root cause analysis.
• Experience working with both multi‑tenant and single‑tenant cloud architectures.
• Strong background in supporting C#/.NET Core/MVC web applications with SQL Server backends and Azure Blob Storage.
• Proficient in SQL for investigation and remediation.
• Scripting and automation skills in PowerShell and/or C#.
• Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies.
• Experience in capacity planning, SLOs, and error budget management.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology and Engineering

Industries

Staffing and Recruiting

Location

Richmond Upon Thames, England, United Kingdom

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