Azure - IT Assistant Manager

Hewett Recruitment | BCorp™; Kidderminster; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant IT Manager, where you'll lead a dynamic team and drive impactful cloud solutions. This hybrid role offers the chance to work with cutting-edge Microsoft technologies while managing internal systems and delivering exceptional IT services. Your expertise in cloud technologies and leadership will be crucial in supporting a diverse client base and enhancing IT operations. With a competitive salary and comprehensive benefits, this opportunity is perfect for IT professionals eager to make a significant impact in a collaborative environment.

Benefits

Private medical insurance

Company pension

31 days annual leave

Company-provided mobile

Company vehicle

Full training and certification support

Qualifications

• 5+ years of IT support experience with leadership roles.
• Strong expertise in Microsoft Azure and cloud technologies.

Responsibilities

• Lead and mentor the internal IT team for growth and quality.
• Deliver technical support and manage cloud infrastructure.

Skills

Microsoft Azure

Microsoft 365

Windows Server

PowerShell scripting

Troubleshooting skills

Team leadership

Cloud provisioning

Networking skills

Education

Relevant IT certifications

Bachelor's degree in IT or related field

Tools

RMM platforms

ITSM platforms

Infrastructure-as-Code tools

Job description

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Are you an experienced IT professional looking to take the next step in your career? Join our growing technology team and play a key role in shaping the future of our business and our clients’ success.

Location: Kidderminster (Hybrid – 3 days office-based)

Salary: Competitive (based on experience)

Contract Type: Full-Time, Permanent

Are you an experienced IT professional with a passion for cloud technologies and leadership? We're looking for a hands-on Assistant IT Manager to join our growing technical team. You'll combine day-to-day management of internal systems and people with the opportunity to architect and deliver impactful cloud-based solutions for a wide range of clients.

This hybrid role offers variety, responsibility, and the chance to work with cutting-edge Microsoft technologies in a collaborative and forward-thinking environment.

About the Role

As Assistant IT Manager, you’ll lead a small internal support team while also delivering end-to-end IT services across Windows Server, Azure, and Microsoft 365 platforms. From user support and system maintenance to cloud migrations and infrastructure design, your role will be essential in driving our IT operations forward.

You'll support both internal teams and a diverse client base, working across office, remote, and on-site environments.

Key Responsibilities

• Lead and mentor the internal IT team, encouraging growth, quality, and accountability.
• Deliver 1st to 3rd line technical support for users and clients.
• Own and manage cloud infrastructure using Microsoft Azure and Microsoft 365.
• Plan and execute cloud migrations, infrastructure upgrades, and new client onboarding.
• Administer Windows Server environments, Active Directory, and enterprise networking.
• Ensure security best practices across systems, networks, and endpoints.
• Automate repetitive tasks using PowerShell and other scripting tools.
• Maintain accurate documentation and support audits or compliance activities.
• Act as a senior escalation point for complex technical issues.

Skills & Experience

• Minimum 5 years of IT support experience, with recent leadership or team oversight.
• Strong hands-on expertise with Microsoft Azure, Microsoft 365, and Windows Server.
• Familiarity with hybrid infrastructure, cloud provisioning, and tenant management.
• Excellent troubleshooting skills across desktops, networks, and cloud services.
• Confident working with firewalls, VPNs, and enterprise security solutions.
• Proficient in PowerShell scripting and automation techniques.
• Strong communication, organisation, and stakeholder management skills.
• Exposure to Infrastructure-as-Code tools (ARM templates, Terraform, Bicep).
• Experience with RMM and ITSM platforms.

Certifications:

• AZ-305 – Azure Solutions Architect Expert
• Other relevant Microsoft certifications welcome.

What’s in it for You?

• Competitive salary (based on experience)
• Private medical insurance & company pension
• 31 days annual leave (including bank holidays)
• Company-provided mobile & vehicle (where applicable)
• Hybrid working: 3 days in the office (Kidderminster) + flexible remote working
• Full training and certification support for your career development

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Other, and Project Management

• Industries

  IT System Training and Support and IT Services and IT Consulting

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