Azure Infrastructure Analyst — Flexible Hours & 40 Days Leave

London Borough of Richmond upon Thames and London Borough of Wandsworth; City Of London; Hybrid; GBP 48,000 - 65,000; Full time

Benefits offered by this job

40 days annual leave

Flexible working

Generous pension plan

Job summary

The Infrastructure Analyst role at Richmond & Wandsworth Better Service Partnership in the London boroughs of Wandsworth and Richmond is responsible for delivering reliable, secure IT infrastructure and supporting critical digital services used by residents.

You will manage Azure and on-premises infrastructure, implement security controls, and drive automation and optimization within a live operating environment. The role offers hybrid working with up to 3 days in the office.

Qualifications

• Strong experience managing and supporting Microsoft Azure and cloud-based infrastructure services within a complex enterprise environment.
• Experience working with virtualisation technologies and a sound understanding of enterprise infrastructure platforms.
• Experience administering Microsoft Active Directory and supporting associated Microsoft infrastructure services.
• In-depth knowledge of cloud architecture, networking concepts and infrastructure technologies, with the ability to diagnose and resolve complex technical issues.
• Experience operating with a high degree of technical autonomy in a live service environment, applying professional judgement to manage operational risks and service priorities.
• Experience delivering infrastructure improvements, automation and operational efficiencies, with the ability to contribute technical expertise to projects and service enhancement initiatives.

Responsibilities

• Provisioning, configuring and managing Azure cloud and private cloud infrastructure, including virtual machines, networking and storage.
• Monitoring infrastructure performance, capacity and costs, identifying risks, trends and opportunities for improvement.
• Implementing and maintaining security controls across infrastructure platforms to ensure compliance and protect critical services.
• Diagnosing and resolving complex infrastructure incidents and acting as a senior technical escalation point.
• Designing, developing and maintaining automation solutions and infrastructure-as-code deployments to improve efficiency and consistency.
• Creating and maintaining accurate technical documentation, operational procedures and system configurations.
• Providing technical expertise and guidance to colleagues while contributing to service improvement and solution design activities.
• Supporting infrastructure projects and change initiatives, ensuring solutions are secure, supportable and aligned to agreed standards.
• Working collaboratively within a live service environment where priorities may change in response to incidents, security issues or operational requirements.

Skills

Microsoft Azure

Cloud infrastructure management

Virtualisation technologies

Active Directory

Networking concepts

Automation / IaC

Operational risk management

Job description

The Infrastructure Analyst role at Richmond & Wandsworth Better Service Partnership in the London boroughs of Wandsworth and Richmond is responsible for delivering reliable, secure IT infrastructure and supporting critical digital services used by residents.

You will manage Azure and on-premises infrastructure, implement security controls, and drive automation and optimization within a live operating environment. The role offers hybrid working with up to 3 days in the office.