Azure Cloud Infrastructure Engineer - 3rd Line (Contract)

VIQU Limited; Preston; Hybrid; GBP 46,000 - 65,000; Full time

Job summary

VIQU Limited is recruiting a Cloud Infrastructure Engineer to support a hybrid cloud environment and provide BAU services from our Manchester client site. The role focuses on monitoring, maintenance and incident resolution to ensure a secure, stable, and high-performing platform.

You will work with internal teams to sustain service delivery and platform reliability, performing patching, changes and root-cause analyses as required.

Qualifications

• Solid experience in Cloud Infrastructure, Cloud Operations or 3rd Line Infrastructure roles.
• Strong knowledge of Azure IaaS and PaaS services.
• Hands-on experience with Azure Virtual Desktop or Azure Remote Desktop Services (RDS).
• Proven troubleshooting skills in Azure environments.
• Experience delivering services within an ITIL framework.

Responsibilities

• Provide expert 3rd Line support across enterprise cloud infrastructure.
• Monitor cloud platform health, availability and capacity.
• Support and administer Azure Virtual Desktop (AVD) environments.
• Collaborate with development teams to investigate infrastructure-related issues.
• Carry out infrastructure patching, maintenance and planned change activities.
• Perform root cause analysis and implement long-term fixes to recurring issues.
• Respond to major incidents and participate in technical escalations.
• Participate in Cloud Infrastructure improvement initiatives and projects.

Skills

Azure IaaS

Azure PaaS

Azure Virtual Desktop

Azure troubleshooting

ITIL

3rd Line Support

Job description

VIQU Limited is recruiting a Cloud Infrastructure Engineer to support a hybrid cloud environment and provide BAU services from our Manchester client site. The role focuses on monitoring, maintenance and incident resolution to ensure a secure, stable, and high-performing platform.

You will work with internal teams to sustain service delivery and platform reliability, performing patching, changes and root-cause analyses as required.