Aviation Customer Support & Key Accounts Leader

Rise Technical Recruitment Limited; Oxford; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Private Medical Cover

Group Pension

Share Incentive Plan (ESOP)

Travel Insurance

Healthcare Cash Scheme

Job summary

Rise Technical Recruitment Limited is seeking a Customer Support Manager (Aviation / Aerospace) in Oxford to lead the customer service function for a global aerospace leader. The role focuses on managing relationships with major airlines and aerospace clients, coordinating technical and operational support, and ensuring service delivery meets industry standards.

You will work closely with engineering, maintenance and operations teams to drive customer satisfaction and long-term partnerships,

Qualifications

• Experience in aviation customer support or aircraft maintenance operations.
• Experience managing key customer relationships in aerospace.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage aviation and aerospace customer relationships.
• Coordinate technical and operational support.
• Work with internal engineering, maintenance and operations teams.
• Ensure delivery of customer requirements in line with regulations.

Job description

Rise Technical Recruitment Limited is seeking a Customer Support Manager (Aviation / Aerospace) in Oxford to lead the customer service function for a global aerospace leader. The role focuses on managing relationships with major airlines and aerospace clients, coordinating technical and operational support, and ensuring service delivery meets industry standards.

You will work closely with engineering, maintenance and operations teams to drive customer satisfaction and long-term partnerships,