AV Technician

Merlin Entertainments; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading entertainment provider seeks an AV Technician to join their team in London. In this role, you will help create immersive experiences across attractions by maintaining audiovisual systems, ensuring high-quality customer engagement, and contributing to various media projects. Applicants should have strong technical skills and relevant qualifications. The position is full-time, offering competitive compensation and employee benefits.

Benefits

25% discount in retail shops and restaurants

40% off LEGO online

Merlin Magic Pass for free tickets to attractions

Rail annual season ticket loan

Non-contractual bonus

Discounted rates at Merlin hotels

Employee pricing up to 55% off cinema tickets

Qualifications

• You’ll be a passionate, creative individual with a good working knowledge of sound and lighting installation systems.
• You will have completed a recognised apprenticeship or hold a recognised qualification in AV discipline.
• Experience in cinema projection technology and maintenance is desirable.

Responsibilities

• Collaborate with the technical maintenance team for 4D Cinema systems.
• Oversee Planned Preventative Maintenance and ensure quality customer experiences.
• Edit and install video and audio to various types of media players.

Skills

Sound and lighting installation systems

DMX programming

Computer literacy

Fault finding on entertainment software

Education

City & Guilds, BTEC, NVQ Level 3, ONC in an AV discipline

Job description

Join to apply for the AV Technician role at Merlin Entertainments

Join to apply for the AV Technician role at Merlin Entertainments

We are actively seeking a dynamic AV Specialist to join our team and play a pivotal role in creating captivating and interactive and immersive experiences for our visitors across our attractions. Join us and be an integral part of enhancing the overall enjoyment for our guests.

As an AV Specialist, you will collaborate with the technical maintenance team to oversee the maintenance of 4D Cinema systems, critical assets, and commercial projects. Your responsibilities will align with the company's business objectives and values, encompassing Planned Preventative Maintenance, ensuring quality customer experiences, continual evaluation of working practices, cultivation of contractor relationships, minimizing downtime, and where feasible repairing show-related hardware. Additionally, you'll play a key role in editing and installing both video and audio to various types of media players.

In this thrilling role, you will have the chance to contribute to various areas, including the 4D Experience, Digital Signage Displays, Foreign Language Tour Guide on the Silver Bonito (boat), SEA LIFE London Aquarium AV installations, and providing installation assistance to other London Cluster Attractions such as Madame Tussauds London, the London Dungeon, and Shrek’s Adventure! London.

This is a full-time, permanent position with a Monday to Friday work schedule, requiring flexibility around key deadlines and projects.

Qualifications & Experience

• You’ll be a passionate, creative individual with good working knowledge of sound and lighting installation systems, DMX programming, computer literacy and fault finding on entertainment software and equipment
• You will have completed a recognised apprenticeship or hold a recognised qualification (e.g. City & Guilds, BTEC, NVQ Level 3, ONC in an AV discipline or a comparable national or service qualification).
• Experience in cinema projection technology and maintenance, Planned Preventative Maintenance systems, Asset Management Systems, Building Management systems and statutory and legislative requirements is desirable.
  
  

Benefits

Alongside an engaging and passionate working environment, you'll also get a package that includes:

• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Rail annual season ticket loan
• Non-contractual bonus
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets
  
  

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

Competitive

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Entertainment Providers

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