AV Technician

Merlin Entertainments Group; London; On-site; GBP 28,000 - 45,000; Full time

Job summary

A leading entertainment company is seeking a dynamic AV Specialist to enhance visitor experiences across various attractions in London. The role involves maintaining AV systems, managing installations, and contributing to projects across multiple sites. Candidates should possess relevant qualifications and a strong passion for audio-visual technology, with benefits including free attraction access and employee discounts.

Benefits

25% discount in retail shops and restaurants

40% off LEGO online

Merlin Magic Pass for free attraction tickets

Rail annual season ticket loan

Non-contractual bonus

Discounted rates at Merlin hotels

Employee pricing on cinema tickets

Qualifications

• Passionate and creative individual with AV expertise.
• Experience with cinema projection technology is desirable.
• Knowledge of Planned Preventative Maintenance systems and Asset Management Systems.

Responsibilities

• Oversee maintenance of 4D Cinema systems and related AV installations.
• Collaborate on media editing and installation for attractions.
• Ensure quality customer experiences and minimize downtime.

Skills

Sound installation

Lighting installation

DMX programming

Fault finding

Computer literacy

Education

Recognised apprenticeship in AV discipline

City & Guilds, BTEC, NVQ Level 3, ONC

Job description

What you'll bring to the team

We are actively seeking a dynamicAV Specialistto join our team and play a pivotal role in creating captivating and interactive and immersive experiences for our visitors across our attractions. Join us and be an integral part of enhancing the overall enjoyment for our guests.

As an AV Specialist, you will collaborate with the technical maintenance team to oversee the maintenance of 4D Cinema systems, critical assets, and commercial projects. Your responsibilities will align with the company's business objectives and values, encompassing Planned Preventative Maintenance, ensuring quality customer experiences, continual evaluation of working practices, cultivation of contractor relationships, minimizing downtime, and where feasible repairing show-related hardware. Additionally, you'll play a key role in editing and installing both video and audio to various types of media players.

In this thrilling role, you will have the chance to contribute to various areas, including the 4D Experience, Digital Signage Displays, Foreign Language Tour Guide on the Silver Bonito (boat), SEA LIFE London Aquarium AV installations, and providing installation assistance to other London Cluster Attractions such as Madame Tussauds London, the London Dungeon, and Shrek’s Adventure! London.

This is a full-time, permanent position with a Monday to Friday work schedule, requiring flexibility around key deadlines and projects.

Qualifications & Experience

• You’ll be a passionate, creative individual with good working knowledge of sound and lighting installation systems, DMX programming, computer literacy and fault finding on entertainment software and equipment
• You will have completed a recognised apprenticeship or hold a recognised qualification (e.g. City & Guilds, BTEC, NVQ Level 3, ONC in an AV discipline or a comparable national or service qualification).
• Experience in cinema projection technology and maintenance, Planned Preventative Maintenance systems, Asset Management Systems, Building Management systems and statutory and legislative requirements is desirable.

Benefits

Alongside an engaging and passionate working environment, you'll also get a package that includes:

• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Rail annual season ticket loan
• Non-contractual bonus
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email [e-mail] one of the team will get back to you as soon as possible.

Pay Range

Competitive