AV/IT Technical Services Manager

Michael Taylor Search & Selection; London; On-site; GBP 80,000 - 90,000; Full time

Job summary

A prestigious recruitment firm in London is seeking an experienced AV/IT Technical Services Manager to oversee AV and IT systems for a major construction project. The role involves managing technology fit-outs, coordinating with stakeholders, and ensuring successful project delivery. A competitive salary between £80,000 and £90,000 is offered, along with a comprehensive benefits package.

Benefits

Discretionary annual bonus

Company pension contribution

Private medical coverage

Flexible benefits

Qualifications

• Proven experience delivering technology fit-outs.
• Strong technical understanding of AV systems and IT infrastructure.
• Exceptional documentation skills for CAD and AV schematics.

Responsibilities

• Oversee AV systems and IT infrastructure for the project.
• Manage approvals during installation and completion phases.
• Coordinate with clients and design teams for project goals.

Skills

AV systems management

IT infrastructure knowledge

Documentation skills

End-user training

Education

CTS or CTS-D

Cisco CCNA / CompTIA Network+

Prince2 or PMP

HNC/HND Building Services Engineering

Tools

CAD/AutoCAD

Crestron

Extron

Job description

Overview

AV/IT Technical Services Manager role offers an exciting opportunity for an experienced professional to oversee the AV/IT MEP systems for a prestigious construction project in North London. Reporting to a project lead, you will be responsible for overseeing AV systems (meeting rooms, video conferencing, digital signage), managing IT infrastructure (network cabling, server rooms, Wi‑Fi systems), supporting user tech integration in offices and event spaces, and liaising with internal IT teams and AV vendors.

Throughout the installation and completion phases, you will manage all necessary approvals, from drawings and technical submissions to mock-ups and functional design descriptions. Your deep understanding of AV/IT design principles and project delivery experience will be crucial in overseeing the work of the subcontractors and coordinating with the client and design team to achieve a successful and timely handover of the AV/IT systems.

Responsibilities

• Oversee AV systems (meeting rooms, video conferencing, digital signage) and IT infrastructure (network cabling, server rooms, Wi‑Fi) for the project.
• Support user tech integration in offices and event spaces; liaise with internal IT teams and AV vendors.
• Manage approvals during installation and completion phases, including drawings, technical submissions, mock-ups, and functional design descriptions.
• Oversee subcontractors and coordinate with the client and design team to achieve a successful and timely handover of the AV/IT systems.
• Ensure alignment of AV/IT design with project goals and smart building integrations where applicable.

Qualifications

• Proven experience delivering technology fit-outs including office relocations, refurbishments, and new build environments.
• Strong technical understanding of AV systems (video conferencing platforms such as Zoom/Teams, control systems such as Crestron/Extron, digital signage, integrated audio).
• Solid grasp of IT infrastructure (structured cabling Cat6/fibre, PoE, basic networking concepts such as IP addressing, VLANs, switches).
• Exceptional documentation skills; ability to produce and interpret CAD/AutoCAD layouts, AV schematics, network diagrams, and commissioning documentation.
• Experience managing full lifecycle of installations: acceptance testing, end-user training, and technical handovers.
• Comfortable working with end users, architects, consultants, and landlords to align design and delivery with wider project goals.
• Familiarity with smart building systems and integration with platforms such as BMS, access control, and room booking technologies.

Relevant Qualifications

• CTS or CTS-D.
• Cisco CCNA / CompTIA Network+.
• Crestron, Extron, QSC, Biamp.
• Prince2 or PMP.
• HNC/HND Building Services Engineering.

What\'s on offer

In return, the successful applicant will be offered a competitive salary ranging from £80,000 to £90,000, depending on their level of experience, along with a comprehensive benefits package, including a discretionary annual bonus, company pension contribution, private medical coverage, and various flexible benefits.