Av Cover Technician

Kinly; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company benefits

Career growth

Job summary

Kinly, a leading AV and unified communications integrator, is seeking an AV Cover Technician to join our London-based team. You will cover multiple client sites, perform maintenance, setup, and on-site support for meetings, events and conferences.

The role offers exposure to Teams, Zoom, Webex, Crestron/AMX and other systems, with 40 hours weekly, Monday–Friday. Salary is flexible and experience-based, plus company benefits, and a two-stage interview process.

Qualifications

• Experience operating video conference hardware (Teams/Skype/Webex/CCO systems) and diagnosing audio/video issues.
• Proven ability to set up and operate PA, projection and room control/booking systems (Crestron/AMX).
• Experience with digital mixing desks, vision mixers and camera controls.

Responsibilities

• Provide maintenance and technical support of AV/VC equipment at various client offices onsite.
• Cover onsite technician holidays and absences.
• Offer AV/VC support to clients and staff; set up and maintain equipment.
• Support meetings across Teams, Zoom and Webex; adapt to different client site requirements.
• Work independently or as part of a permanent AV team across multiple sites.
• Assist with event setup including PA, projection and auditorium setups.

Skills

Video conf hardware

PA & projection ops

Camera controls

Customer service

Time management

Tools

Crestron/AMX

Crestron touch panels

Vision mixers

Digital mixing desks

Room control systems

Job description

Role: AV Cover Technician

Contract Type: Full-time, Permanent

Location: London, UK

Salary: Flexible, (dependent on experience), plus company benefits

Interview Process: 2 stage

Hours: Monday - Friday: 40 hours (shifts range between 7am - 7pm)

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations.

Due to an internal promotion, we now have an opportunity for a proven AV Technician to join our highly collaborative Cover Team, whose responsibilities are to cover our various client sites providing additional support.

This role gives you access to all our client contracts in the UK (mostly in London), and provides technicians with the opportunity to learn different tech/kit and set ups for different sites.

Support can vary from basic room checks, Business-as-usual support, to more complex events and auditorium support; so no day is the same and is an excellent opportunity to grow and develop as an AV Technician.

Key responsibilities:

• Providing maintenance/technical support of Audio Visual and Video Conferencing equipment, Vision Mixing, Sound Mixing and Camera Operation with various systems at different Client's offices onsite

• Covering the Onsite Technician's holiday, sickness and absence leave.

• Providing AV/VC support to our clients, their staff and external clients

• Setting up, operating and maintaining AV/VC equipment

• Supporting meetings for Teams, Zoom and Webex etc

• Adapting to work as part of a permanent based AV team or working on a lone site independently

• Adapting to working on various Client sites which have different requirements and systems/programs

• Supporting end users as requested by the Client

• Event support including set up and operation of PA systems, VC System, projection systems etc; which could be in small Event environments or full auditorium setups

• Providing Event Support to auditorium events utilising Sound Desk, Vision Mixing and Camera Operation skills

Skills and experience:

• Ability to operate Video conference hardware (Microsoft teams, Skype, Cisco, Webex, Poly etc) and to troubleshoot any potential issues relating to audio feedback, no video etc

• Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX/ Crestron touch Panels etc)

• Proven experience with digital mixing desks, vision mixers and camera controls

• Maturity, especially when under pressure and being able to maintain excellence in Customer Service with clients of all seniority levels

• Excellent organisational and time management skills. The nature of this role involves last minute requests and as such, flexibility is also a key attribute

• Adaptability to work in unfamiliar surroundings

• Organised and efficient at maintaining your own records/notes for each Client site and its requirements

• InfoComm CTS certification would be advantageous

• Manual handling tasks will be required when necessary for moving equipment

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email [e-mail] outlining your requirements.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.