AV Cover Technician

Kinly’s Global Services; Greater London; Sur place; GBP 32 000 - 52 000; Plein temps

Résumé du poste

Kinly’s Global Services in London is seeking an AV Cover Technician to provide onsite maintenance and event support across client sites. You will join a collaborative cover team, learning different kit and setups while ensuring high-quality AV/VC support.

Responsibilities include supporting meetings on Teams, Zoom and Webex, operating PA and projection systems, and adapting to various sites with different requirements. This role offers growth in AV tech within a dynamic team.

Qualifications

• Experience operating video conference hardware (Teams/Skype/Webex) and troubleshooting audio/visual issues.
• Proven ability to set up and operate PA, projection and room control systems (Crestron/AMX).
• Experience with digital/vision mixers and camera controls.
• Strong customer service skills, especially under pressure, with diverse client teams.

Responsabilités

• Provide maintenance/technical support for AV/VC equipment onsite at client offices.
• Cover Onsite Technician holidays, sickness, and absences.
• Support client meetings via Teams, Zoom and Webex; operate AV gear accordingly.
• Set up, operate and maintain AV/VC systems for events and meetings.
• Adapt to working on multiple client sites with different requirements and systems.

Connaissances

Video conference ops

PA & projection

Camera control

Vision mixing

Customer service

Formation

InfoComm CTS certification

Outils

Crestron AMX

Microsoft Teams

Cisco Webex

Description du poste

Role: AV Cover Technician

Contract Type: Full-time, Permanent

Location: London, UK

Salary: Flexible, (dependent on experience), plus company benefits

Interview Process: 2 stage

Hours: Monday - Friday: 40 hours (shifts range between 7am - 7pm)

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations.

Due to an internal promotion, we now have an opportunity for a proven AV Technician to join our highly collaborative Cover Team, whose responsibilities are to cover our various client sites providing additional support.

This role gives you access to all our client contracts in the UK (mostly in London), and provides technicians with the opportunity to learn different tech/kit and set ups for different sites.

Support can vary from basic room checks, Business-as-usual support, to more complex events and auditorium support; so no day is the same and is an excellent opportunity to grow and develop as an AV Technician.

Key responsibilities:

• Providing maintenance/technical support of Audio Visual and Video Conferencing equipment, Vision Mixing, Sound Mixing and Camera Operation with various systems at different Client's offices onsite
• Covering the Onsite Technician's holiday, sickness and absence leave.
• Providing AV/VC support to our clients, their staff and external clients
• Setting up, operating and maintaining AV/VC equipment
• Supporting meetings for Teams, Zoom and Webex etc
• Adapting to work as part of a permanent based AV team or working on a lone site independently
• Adapting to working on various Client sites which have different requirements and systems/programs
• Supporting end users as requested by the Client
• Event support including set up and operation of PA systems, VC System, projection systems etc; which could be in small Event environments or full auditorium setups
• Providing Event Support to auditorium events utilising Sound Desk, Vision Mixing and Camera Operation skills

Skills and experience:

• Ability to operate Video conference hardware (Microsoft teams, Skype, Cisco, Webex, Poly etc) and to troubleshoot any potential issues relating to audio feedback, no video etc
• Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX/ Crestron touch Panels etc)
• Proven experience with digital mixing desks, vision mixers and camera controls
• Maturity, especially when under pressure and being able to maintain excellence in Customer Service with clients of all seniority levels
• Excellent organisational and time management skills. The nature of this role involves last minute requests and as such, flexibility is also a key attribute
• Adaptability to work in unfamiliar surroundings
• Organised and efficient at maintaining your own records/notes for each Client site and its requirements
• InfoComm CTS certification would be advantageous
• Manual handling tasks will be required when necessary for moving equipment

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.