AV Commissioning Engineer

NEOCI; St Albans; Presencial; GBP 42 000 - 64 000; Tempo integral

Resumo da oferta

NEOCI, a family-run Audio Visual company, seeks an experienced AV Commissioning Engineer to lead final commissioning and testing of global installations. The role involves mentoring engineers, maintaining client relationships, and upholding the company’s values during growth.

You will travel UK and internationally, commissioning, testing, and signing off AV systems, with a focus on end-user experience and project quality while ensuring health and safety compliance.

Qualificações

• Proven experience as an AV Commissioning Engineer within the professional audio visual industry.
• Strong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems and networked AV solutions.
• Experience commissioning systems from leading manufacturers such as Crestron, Q-SYS, Biamp, Extron, Cisco, Poly, Logitech or equivalent platforms.

Responsabilidades

• Travel extensively throughout the UK and internationally to support project delivery and client requirements.
• Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements.
• Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes.
• Identify, diagnose, and resolve technical issues during the commissioning phase.
• Work closely with project and installation teams to address commissioning issues and achieve successful project delivery.
• Test user interfaces and system functionality to ensure an intuitive and reliable end-user experience.
• Complete commissioning documentation, test records, and system sign-off reports accurately.
• Support system demonstrations, customer handovers, and end-user training where required.

Conhecimentos

Communication

Client relations

Team mentoring

Troubleshooting

Project coordination

Ferramentas

Crestron

Q-SYS

Biamp

Extron

Cisco

Poly

Logitech

Descrição da oferta de emprego

We are a family-run, Audio Visual (AV) company delivering high-quality installation projects across the UK and internationally. We pride ourselves on craftsmanship, strong client relationships, and a hands-on, supportive team culture.

We are seeking an experienced AV Commissioning Engineer to play a key role in delivering exceptional AV installations worldwide. This position combines technical expertise, leadership, and international project experience, making it ideal for someone who thrives in dynamic, project-based environments.

As a central member of the team, you will be responsible for the final commissioning and testing of systems, ensuring that the finished solution works as intended from a technical and end-user perspective. You will also take responsibility for mentoring engineers, maintaining strong client relationships, and upholding the values of a close-knit family business while contributing to its continued growth and success.

Main Responsibilities

• Travel extensively throughout the UK and internationally to support project delivery and client requirements


• Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements


• Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes


• Identify, diagnose, and resolve technical issues during the commissioning phase


• Work closely with project and installation teams to address commissioning issues and achieve successful project delivery.


• Test user interfaces and system functionality to ensure an intuitive and reliable end-user experience


• Complete commissioning documentation, test records, and system sign-off reports accurately


• Support system demonstrations, customer handovers, and end-user training where required


• Build positive relationships with customers and act as a professional technical representative of the company on site


• Provide technical support and guidance to installation engineers and junior team members


• Ensure all work is completed in accordance with company policies, health and safety regulations, and industry standards


• Work closely with Project Managers and Installations teams to ensure projects are delivered on time, within scope and to the highest quality standards


• Support continuous improvement initiatives by identifying opportunities to enhance processes, quality and customer satisfaction


• To maintain certifications as required

Qualifications and Experience Required

• Proven experience as an AV Commissioning Engineer within the professional audio visual industry


• Strong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems and networked AV Solutions


• Experience commissioning systems from leading manufacturers such as Crestron, Q-SYS, Biamp, Extron, Cisco, Poly, Logitech or equivalent platforms


• Ability to read and interpret technical drawings, schematics, signal flow diagrams and system documentation


• Demonstrable experience delivering complex AV installation project and managing commissioning activities on site


• Excellent fault finding and problem-solving skills


• Full UK Driving licence and willingness to travel internationally and work flexible hours


• Strong customer-facing skills with the ability to communicate effectively with both technical and non-technical customers and colleagues


• Ability to work successfully as part of a team


• Well organized, with excellent time management skills to work to deadlines


• Good knowledge of Microsoft windows


• Right to work in the UK


• Valid Passport


• Physically fit to carry out the duties of the role


• A working knowledge of Health and Safety requirements

Competencies and Skills Required

• Excellent communication and interpersonal skills, capable of building long-term client relationships


• High levels of professionalism and personal accountability


• Commitment to delivering outstanding customer service and maintaining the company’s reputation for quality


• A proactive mindset with a commitment to continuous learning and keeping abreast of developments within the AV industry


• Adaptable and calm under pressure


• A thorough, analytical approach to tasks with effective problem-solving skills


• A positive, helpful approach to providing support and assistance to the team


• A willingness to share experience, knowledge and best practices


• Ability to operate with a high level of accuracy and complete all work in accordance with company procedures.


• A total commitment to focus on and adhere to the company policy on health and safety in all aspects of work.


• Commercial awareness and an understanding of the importance of delivering projects efficiently and profitably