Automotive Technical Support Specialist

Expleo Group; Greater London; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking an Automotive Technical Support Specialist to join their dynamic team. This role offers a unique opportunity to provide technical support to dealerships throughout the UK, leveraging your vehicle expertise to diagnose and resolve complex issues. With a blend of office and hybrid working, you will enjoy the flexibility of working from home while making a significant impact in the automotive sector. If you are passionate about vehicles and possess strong communication skills, this position is perfect for you to advance your career in a respected organization.

Qualifications

• Experience in a vehicle engineering environment or as a Master Technician.
• Strong communication and relationship-building skills.

Responsibilities

• Provide technical support to dealerships across the UK.
• Diagnose and resolve complex vehicle issues effectively.

Skills

Vehicle Knowledge

Communication Skills

Problem-Solving

Job description

Expleo are proud to work with one of the most respected Asian car manufacturers within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for an Automotive Technical Support Specialist on a contract basis, initially for 6 months.

The Automotive Technical Support Specialist will be based at the manufacturers UK head office, providing technical support to dealerships throughout the UK. Using your vehicle experience gained from either working within a vehicle engineering environment, or perhaps a dealership, where you have been working as a Master Technician, you will have the ability to help diagnose and solve complex vehicle issues by providing phone-based technical support.

This role is offered on a contract basis, based in Hertfordshire and offers hybrid working, 3 days in the office and 2 work from home.

Responsibilities:

• Provide technical support to dealerships throughout the UK.
• Diagnose and solve complex vehicle issues.
• Communicate effectively with dealership staff.

Minimum Requirements:

• Good vehicle knowledge covering all aspects of the vehicle.
• Good communication skills / relationship building.
• Confident dealing with complex issues.
• Full UK Driving Licence.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology and Engineering

Industries

Motor Vehicle Manufacturing and Engineering Services