Automotive Service Advisor — Weekends Off & High Earnings

Landed; Ruislip; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Weekends off

Un-capped bonus

23+ days holiday

State of the art tooling

Vehicle/parts discount

Cycle to work

Pension

Training

Maternity leave

Great Place to Work

Job summary

Brayleys Cars Limited in Ruislip seeks a Customer-focused Service Advisor to join its Honda dealership. In a fast-paced role, you will guide customers through their service journey, ensuring satisfaction at every step for Brayleys and partner brands.

You’ll handle enquiries via in-person, phone and email, manage the end-to-end experience, and contribute to sales targets through added-value maintenance plans. NO WEEKEND WORKING is required, with comprehensive training and development provided.

Qualifications

• Ability to influence enquiries into sales and bookings.
• Excellent customer management to build long-lasting relationships.
• Professional approach, adherence to processes and Brayleys values.

Responsibilities

• Handle face-to-face, phone and email enquiries and convert to workshop bookings.
• Manage end-to-end customer experience from arrival to handover.
• Guide customers through repairs and maintenance with high service standards.
• Meet team and individual sales targets by selling added-value maintenance plans.
• Coordinate vehicle handover ensuring compliance with processes.

Skills

Influencing skills

Customer management

Professionalism

Brayleys culture

Job description

Brayleys Cars Limited in Ruislip seeks a Customer-focused Service Advisor to join its Honda dealership. In a fast-paced role, you will guide customers through their service journey, ensuring satisfaction at every step for Brayleys and partner brands.

You’ll handle enquiries via in-person, phone and email, manage the end-to-end experience, and contribute to sales targets through added-value maintenance plans. NO WEEKEND WORKING is required, with comprehensive training and development provided.