Automotive Parts Sales Advisor

L. Bennett & Son Limited; Warrington; On-site; GBP 19,000 - 23,000; Full time

Job summary

Bennetts is hiring a Sales Advisor in Warrington to be the first point of contact for customers purchasing car parts and accessories. You will advise on parts, process orders, check stock, and ensure excellent service through the sales process.

Ideal candidates have knowledge of vehicles, strong communication and customer service skills, and comfortable using dealer/parts systems. A reliable, detail‑oriented team player who works well in a busy environment is preferred.

Qualifications

• Previous experience as a Parts Advisor or Sales Advisor is preferred but not essential.
• Good knowledge of vehicle makes, models and components.
• Strong communication and customer service skills.
• Confident IT skills and familiarity with dealer or parts systems.
• Punctual, reliable and detail oriented.

Responsibilities

• Serve retail and trade customers in person, by phone, and via email
• Identify correct parts using manufacturer catalogues and systems
• Prepare quotes, check stock availability, and process orders efficiently
• Up-sell related products, accessories, and special offers where appropriate
• Liaise with suppliers and internal departments to source non-stocked items
• Support the warehouse with parts requests and timely supply
• Maintain accurate records of orders, backorders, and special requests
• Help with stock checks, stock rotation, and general housekeeping
• Build and maintain strong relationships with customers
• Ensure all documentation and systems are updated accurately

Skills

Strong communication

Customer service

IT skills

Attention to detail

Team player

Tools

Dealer systems

Parts systems

Stock management systems

Job description

Bennetts is hiring a Sales Advisor in Warrington to be the first point of contact for customers purchasing car parts and accessories. You will advise on parts, process orders, check stock, and ensure excellent service through the sales process.

Ideal candidates have knowledge of vehicles, strong communication and customer service skills, and comfortable using dealer/parts systems. A reliable, detail‑oriented team player who works well in a busy environment is preferred.