Automotive Parts Advisor — Customer‑Focused, Growth Role

Park's Motor Group; Hamilton; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Company Pension Scheme

Colleague Introductory Scheme

Car discounts on new and used cars

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Mental health support

Physiotherapy help and advice

Savings on shopping

Financial and legal support

Wellbeing assistance

Job summary

Douglas Park BMW in Hamilton is looking for an experienced Parts Advisor to join the Parts Department. You will deliver excellent customer service, manage parts enquiries and support sales targets in a fast-paced automotive environment.

The role requires 2+ years of automotive parts experience, strong communication, and the ability to work well both independently and as part of a team. A full clean driving licence is desirable, and Kerridge knowledge is a plus.

Qualifications

• Minimum of 2 years automotive parts experience.
• Strong communication skills, written and verbal.
• Organised with ability to undertake basic admin duties.
• Proven track record of working under pressure to hit parts sales targets.
• Able to work on own initiative with minimal supervision.
• Friendly, reliable and responsible, team player.
• IT literate; Kerridge knowledge advantageous.
• Full clean driving licence desirable.

Skills

Automotive parts experience

Communication skills

Organisational skills

Pressure handling

Initiative

Team player

Customer service

IT literate

Driving licence

Tools

Kerridge

Job description

Douglas Park BMW in Hamilton is looking for an experienced Parts Advisor to join the Parts Department. You will deliver excellent customer service, manage parts enquiries and support sales targets in a fast-paced automotive environment.

The role requires 2+ years of automotive parts experience, strong communication, and the ability to work well both independently and as part of a team. A full clean driving licence is desirable, and Kerridge knowledge is a plus.