Automotive Collection and Delivery Driver

Tru Talent; Exeter; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

OT available

HGV licence training

Company pensions

Job summary

Tru Talent in Exeter is seeking an Automotive Collection and Delivery Driver. You will coordinate the collection and delivery of customer vehicles, liaise with customers, and work with the service reception to meet requirements. Training may be provided for HGV licence alongside a 40-hour week, Monday to Friday.

The role emphasizes safe vehicle handling, independence, and strong organizational skills to keep vehicles moving and customers informed throughout the collection and delivery process.

Qualifications

• HGV Class 1 licence desirable.
• Previous HGV driving experience desirable.
• Professional, courteous, customer-focused approach.
• Ability to work independently, use initiative and manage time effectively.
• Strong organisational skills to coordinate vehicle movements and meet deadlines.
• Responsible attitude to vehicle safety, road regs and health and safety procedures.
• Experience in automotive workshop or service environment.
• Knowledge of vehicle maintenance and repair processes.
• Experience handling customer vehicles and supporting workshop operations.

Responsibilities

• Coordinate collection and delivery of customer vehicles to ensure timely movements.
• Liaise with customers to arrange collections and deliveries with updates.
• Work with service reception to communicate customer requirements clearly.
• Transport vehicles safely and in compliance with regulations and procedures.
• Present vehicles for MOT inspections and attend appointments promptly.
• Support workshop technicians with on-site road tests after repairs when needed.
• Move vehicles around the site and manage parking for safety and space.
• Carry out weekly checks on courtesy vehicles and report issues.
• Ensure vehicles are clean and presentable when returned to customers.
• Refer complaints to appropriate staff and assist with health and safety procedures.
• Undertake additional driving duties on-site and off-site as required.

Skills

HGV Class 1 licence

HGV driving experience

Customer-focused

Independent worker

Time management

Vehicle safety awareness

Workshop environment experience

Maintenance knowledge

Customer vehicle handling

Job description

Automotive Collection and Delivery Driver

Automotive Collection and Delivery Driver

Location: Exeter

Basic Salary: Up to £30,000

Hours: 40h week Monday to Friday

Extras/Benefits: OT available, HGV licence training, company pensions

We are currently looking for a reliable and customer-focused

Automotive Collection and Delivery Driver to join a busy automotive service department. This is an excellent opportunity for an experienced HGV driver who takes pride in delivering a professional service, maintaining high standards and ensuring vehicles are collected and delivered safely and efficiently.

You will play an important role in supporting the workshop, coordinating vehicle movements and keeping customers informed throughout the collection and delivery process. The ideal candidate will hold an HGV Class 1 licence, have previous HGV driving experience and be confident working independently in a customer-facing environment, but training will be provided to get the licence.

Key Responsibilities of an Automotive Collection and Delivery Driver:

• Coordinate the collection and delivery of customer vehicles, ensuring all movements are organised efficiently and completed on time.
• Liaise with customers to arrange collections and deliveries, providing updates and maintaining excellent customer service.
• Work closely with the service reception team to ensure customer requirements are communicated clearly and met effectively.
• Transport customer vehicles safely and professionally, adhering to all road traffic regulations and company procedures.
• Present vehicles for MOT inspections and ensure appointments are attended promptly.
• Support workshop technicians by carrying out vehicle road tests following repairs when required.
• Assist with moving vehicles around the site and organising parking to maximise available space and maintain a safe working environment.
• Carry out weekly checks on company courtesy vehicles and report any issues identified.
• Ensure vehicles are clean and presentable when being returned to customers.
• Refer customer complaints or concerns to the appropriate member of staff.
• Support workshop health and safety procedures, including identifying and reporting potential hazards.
• Undertake additional driving duties on-site and off-site as required by the service department.

Skills and Qualifications for an Automotive Collection and Delivery Driver:

• Hold a valid HGV Class 1 driving licence is desirable.
• Previous HGV driving experienceis desirable.
• A professional, courteous and customer-focused approach.
• Ability to work independently, use initiative and manage time effectively.
• Strong organisational skills, with the ability to coordinate vehicle movements and meet deadlines.
• A responsible attitude towards vehicle safety, road regulations and health and safety procedure
• Experience within an automotive workshop, vehicle repair centre or commercial vehicle environment.
• Knowledge of vehicle maintenance and repair processes.
• Experience handling customer vehicles and supporting workshop operations.