Automation Chapter Lead

Myn; London; Hybrid; GBP 85,000 - 120,000; Full time

Job summary

A technology company is seeking an Automation Chapter Lead in London. You will provide leadership for automation solutions that enhance customer experiences. The ideal candidate has 15+ years of experience in automation technologies, strong communication skills, and a passion for mentoring. This position allows for hybrid work arrangements and includes collaboration with cross-functional teams to ensure alignment with business priorities.

Qualifications

• 15+ years of experience in automation solutions.
• Proven experience managing multiple priorities in parallel.
• Ability to articulate complex decisions clearly and concisely.

Responsibilities

• Lead the engineering and development of automation features.
• Set and communicate standards and best practices.
• Establish and maintain a clear technical vision and roadmap.

Skills

Exceptional communication skills

High initiative and motivation

Strong commitment to quality

Passion for mentoring

Extensive experience in automation solutions

Strong software engineering background

Hands-on experience with Continuous Integration tools

Education

Degree in Computer Science or related field

Tools

Dynamics 365 CE

Azure PAAS

.Net

Power Platform (Power Apps, Power Automate, Power BI)

DocuSign

Jira

Confluence

SonarQube

Azure DevOps

Job description

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Job Title: Automation Chapter Lead
Location: London (WFH Available)

About Us:
We’re committed to delivering exceptional experiences to our Fans and Colleagues by driving efficiency, speed, and accuracy through automation. As part of our team, you will play a key role in shaping the future of our customer and operational processes, ensuring they are seamless and impactful.

The Role:
We are looking for a strategic and hands-on Automation Chapter Lead to provide technology leadership for our automation capabilities. You will collaborate with Enterprise Architects, Automation Architects, and subject matter experts to design and deliver best-in-class automation solutions focused on enhancing customer experience.

Key Responsibilities:
• Lead the engineering and development of automation features that deliver real customer value, guiding your team toward engineering excellence.
• Set, define, and communicate standards and best practices while mentoring and supporting colleagues to foster continuous improvement.
• Establish and maintain a clear technical vision and roadmap, advising teams on how to build and design aligned with this strategy.
• Drive performance measurement and contribute to the ongoing improvement of the automation function.
• Create and present compelling business cases for platform upgrades and improvements to senior leadership.
• Maintain a technical debt register, ensuring at least 20% of team capacity is dedicated to resolving tech debt and enabling enhancements.
• Identify and manage risks throughout the design and development lifecycle.
• Lead and nurture cross-functional teams, promoting collaboration and alignment with business priorities.
• Identify skill gaps within your team and coordinate training or coaching to support development.
• Cultivate future leaders within the team to ensure continuity and avoid single points of failure.
• Perform other duties as reasonably required.

What We’re Looking For:
• Exceptional communication skills in written and verbal English, with the ability to articulate complex decisions clearly and concisely.
• High initiative, motivation, and a strong commitment to quality, accuracy, and efficiency.
• Proven experience managing multiple priorities in parallel while maintaining focus on what matters most.
• A passion for leading, mentoring, and fostering a collaborative, multicultural engineering environment.
• Extensive experience (15+ years) in automation solutions, including Dynamics 365 CE, Azure PAAS, .Net, Power Platform (Power Apps, Power Automate, Power BI), DocuSign, and other automation tools.
• Strong software engineering background with expertise in agile methodologies.
• Hands-on experience with Continuous Integration tools such as Jira, Confluence, SonarQube, and Azure DevOps.
• Degree in Computer Science or a related field is highly desirable but not essential.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Finance

• Industries

  IT Services and IT Consulting

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