Automation & AI Operations Specialist

ExamWorks Investigation Services Limited; Bolton; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Full training provided

Career progression opportunities

Job summary

ExamWorks Investigation Services Limited is seeking an Automation & AI Operations Controller to join a hybrid team at Aspinall House. The role focuses on monitoring automated processes, investigating issues, and collaborating with IT and business teams to improve performance.

Full training will be provided to support your progression. The position offers 37.5 hours per week with a hybrid work model, enabling you to engage with automation and AI technologies while developing practical systems

Qualifications

• Strong IT and computer skills.
• Excellent attention to detail.
• Good problem solving and analytical abilities.
• Ability to prioritise and manage multiple tasks.
• Strong communication skills.
• Proactive and positive approach to work.
• Confidence working with systems, data and technology.

Responsibilities

• Monitoring automated processes and workflows throughout the day.
• Identifying and investigating issues when processes fail.
• Escalating problems to the relevant teams when required.
• Reviewing system alerts and ensuring timely resolution.
• Producing basic operational and performance reports.
• Supporting the monitoring of AI solutions and identifying unusual trends or issues.
• Maintaining system documentation and support procedures.
• Assisting with testing and implementing new automation solutions.
• Working with technical and business teams to improve processes and service performance.

Job description

ExamWorks Investigation Services Limited is seeking an Automation & AI Operations Controller to join a hybrid team at Aspinall House. The role focuses on monitoring automated processes, investigating issues, and collaborating with IT and business teams to improve performance.

Full training will be provided to support your progression. The position offers 37.5 hours per week with a hybrid work model, enabling you to engage with automation and AI technologies while developing practical systems